Power BI
Luis Patiño
Data Analyst
Bucaramanga
Summary
Motivated and skilled person, with a strong background in data and IT support. Experienced in the data and software industry, having worked for three years in data and IT support roles within the health system. Started in the Data Analysis in February 2022 and in love with data since that day. Possess a comprehensive understanding of data analysis techniques and tools, coupled with a solid foundation in software development principles. A proactive problem-solver with a keen eye for detail, dedicated to leveraging technology to improve operational efficiency and drive meaningful insights. Seeking opportunities to contribute expertise in software development and data analysis to support organizational growth and innovation.
Overview
7
7
years of professional experience
24
24
years of post-secondary education
2
2
Languages
Work History
Senior Data Analyst
Publicis Groupe
Bucaramanga
08.2023 - Current
- Building complex and advanced dashboards in Salesforce CI, incorporating advanced features such as interactive filters, drill-down capabilities, and dynamic visualizations
- Leading the design and development of comprehensive data models and architectures to support the creation of sophisticated dashboards and reporting solutions
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Mentoring and providing technical support to junior data analysts and other team members, assisting them in solving complex data-related issues and improving their skills
- Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Gather, transform and upload data from all the media platforms for a variety of channels like Google Analytics, Adobe Analytics, Meta, Kenshoo ads, among others.
Senior Data Analyst
Perfiles y Soluciones Logisticas
11.2022 - 08.2023
- Building complex and advanced dashboards in Power BI or other data visualization tools, incorporating advanced features such as interactive filters, drill-down capabilities, and dynamic visualizations
- Leading the design and development of comprehensive data models and architectures to support the creation of sophisticated dashboards and reporting solutions
- Mentoring and providing technical support to junior data analysts and other team members, assisting them in solving complex data-related issues and improving their skills
- Conducting trainings and workshops on various data analysis topics, such as data visualization techniques, advanced data modeling, statistical analysis, and data interpretation, to empower and upskill team members in different data areas
- Collaborating with business stakeholders to identify and understand their analytical needs and requirements, and translating those requirements into actionable insights and meaningful reports
Data Analyst
Perfiles y Soluciones Logisticas
02.2022 - 11.2022
- Building dashboards in Power BI or similar data visualization tools to present data in a clear and concise manner
- Measuring and analyzing the performance of staffing, including tracking key metrics such as employee productivity, turnover rates, and recruitment effectiveness
- Developing tools and applications based on business intelligence (BI) to automate data processes, enhance data quality, and improve overall efficiency
- Running various types of analysis on datasets, such as descriptive, diagnostic, predictive, and prescriptive analyses, to identify trends, patterns, and insights
Logistics Coordinator
Perfiles y Soluciones Logisticas
08.2021 - 01.2022
- Monitored and tracked full truckload shipments from origin to destination, ensuring timely delivery and adherence to customer requirements
- Utilized logistics management software and track-and-trace systems to monitor shipment status, identify potential delays, and proactively address issues
Database Administrator and IT Support
Health and Safety IPS.
01.2019 - 07.2021
- Create and maintain databases systems Postgres based
- Administrate Microsoft systems creating new roles, assigning licenses, and leading projects within microsoft platform
- IT support in the health care systems for over 400 employees
- Hardware purchases and maintaining
Customer Service Representative
Accedo Colombia
11.2017 - 12.2018
- Responded to customer inquiries and provided timely and accurate information via chat platform
- Resolved customer complaints and issues by understanding their concerns and providing appropriate solutions
- Assisted customers in navigating the company's products and services, providing guidance and troubleshooting assistance
- Databases maintaining and IT support
Education
Bachelor's - Software Engineering
Unidades Tecnologicas De Santander
05.2001 - Current
Skills
- Power BI, Tableau and Datorama
- Problem-solving
- Advanced Excel
- Time management
- ETL processes
- Python programming
- Microsoft 365
- Advanced analytics
- Power BI, Tableau and Datorama
Initial
L
Software
Microsoft Excel
Salesforce Datorama
Python
Azure
AWS
Postgres
Timeline
Senior Data Analyst
Publicis Groupe
08.2023 - Current
Senior Data Analyst
Perfiles y Soluciones Logisticas
11.2022 - 08.2023
Data Analyst
Perfiles y Soluciones Logisticas
02.2022 - 11.2022
Logistics Coordinator
Perfiles y Soluciones Logisticas
08.2021 - 01.2022
Database Administrator and IT Support
Health and Safety IPS.
01.2019 - 07.2021
Customer Service Representative
Accedo Colombia
11.2017 - 12.2018
Bachelor's - Software Engineering
Unidades Tecnologicas De Santander
05.2001 - Current
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