SAP (power User) MM-FI-CO-SD-PM
Luis Antonio Delgado Barrios
Industrial Engineer
Medellín,Colombia
Summary
Dedicated Industrial Engineer with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful Manager (Project and operations) with 18 years of expertise in organizing business operations, financial oversight, project and operation management to achieve smooth flow of project and operations.
Monitors several projects by adhering to schedule and budget, managing team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, financial, project management, PMO and agile methodologies (Kanban and SCRUM).
Overview
18
18
years of professional experience
21
21
years of post-secondary education
2
2
Languages
Work History
Portafolio and Service Delivery Manager
ITIS Support SAS
Medellín - Bogotá
03.2015 - Current
- Proved successful working within tight deadlines and fast-paced atmosphere to achieve time, invest and scope for all products and services (IT Projects, Programs and Portfolio, Staff Augmentation services, IT support and maintenance service) in over fifteen clients in several sectors (High Education, Banking, Retail and Manufacture)
- Planned and managed full IT project lifecycles, from conception through final completion and renewed contracts.
- Orchestrated wide range of projects, improvement strategies (agile management), changes implementation and new revenue stream establishment; supervised operations of company staffed by more than eighty team members.
- Devoted special emphasis to punctuality, monitored and team worked to maintain outstanding customer service; Hired and managed consultants, contractors, and sub-contractors to complete project tasks, led projects and analyzed data to identify opportunities for improvement.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones; advised clients on methods, technologies, process improvements and training that would increase overall business potential.
- Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
- Improved operations through consistent challenging work and dedication through agile methodologies (Kanban + SCRUM); Evaluated personnel workloads to support capacity planning, adjusting work in progress according to available staff and priorities.
- I learned new skills and applied them to daily tasks to improve efficiency, productivity, mentoring and coaching, resolved problems, improved operations, and provided exceptional service.
- Served as primary interface for onboarding new personnel, providing educational resources on service delivery policies and establishing scheduling calendars.
- Delivered IT services to customer locations within specific timeframes (Oracle Solutions -Fusion ERP, S&OP, Cx, DM, Eloqua, Service-, TECH, Hyland Solutions -Onbase, Alfresco- and Microsoft Power Platform services -RPA-)
- Engaged with customers to build rapport and loyalty for all services (IaaS, PaaS, SaaS, On Premise, subscriptions, and licenses)
PMO, Auditor and Business Intelligence Coordinator
ITRC - The Treasury Inspector General for Tax Administration - Colombian Governmentt
Bogotá
06.2013 - 03.2015
- Identified control gaps in processes, procedures and IT systems through in-depth research and assessment and suggested methods for improvement (project audit-based method).
- 1.298 Audit hours certified by Colombian Government.
- Produced and reviewed audit reports for submission to inspector general and advised on audit recommendations and internal controls
- Created and designed technical upgrade paths, incorporating requested functionality and performance enhancements in PMO Office.
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals and to avoid risks (fraud, corruption and operational)
Senior Project Director
HIKAI
Bogotá
05.2011 - 06.2013
- Oversaw up to five SAP and two Consultancy projects simultaneously without sacrificing standards.
- Monitored project and program quality to meet audit expectations.
- Developed project control roadmap to guide various projects.
- Directed project design functions, developed proposals, and conversed with customers and funders.
- Led preparation of bid packages and associated scopes of work, appendices, and exhibits.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Reported regularly to the board on project budget, progress, and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Supply Chain Manager
Austral Lens SAS
Bogotá
03.2010 - 05.2011
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Handled production, sourcing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations around Colombia for more than USD$250.000
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Improved, standardized, documented planning and scheduling processes to obtain certification of medical devices by Colombian Government
- Established vision and master plan for regional supply chain end-to-end structure, sourcing, and delivery.
Logistics Manager
Ambev SAS
Bogotá
07.2009 - 03.2010
- Created fresh staff on job duties, company policies and safety procedures for rapid onboarding.
- Prepared updated shipment reports for executives and clients.
- Reviewed established business practices and improved processes to reduce expenses.
SAP Administrator
Avianca S. A.
Bogotá
05.2005 - 07.2009
- Implemented processes in SAP MM-PM-FI-CO modules, linking IT department with Engineering and Maintenance VP.
- Analyzed complex processes and worked on new critical operations through SAP new processes to increase efficiency.
- Resolved issues and escalated problems with knowledgeable support and quick response management.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conducted research, gathered information from multiple sources and presented results, used analytical models and mathematical analysis to create and maintain key performance metrics (MRP, contract and source procedures) including 100% spare parts.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Negotiated with suppliers and vendors about contracts, policies, and deadlines.
- Analyzed weekly and monthly patterns to forecast business needs, reducing inventory costs.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Minimized process discrepancies by spearheading budget, supervising staff, and controlling inventory and supply management.
- Participated in renovation project of airplanes (Airbus)
- Recommended improvements for master plan of materials to new fleet of airplanes (Airbus).
Education
Diploma - Leadership And Business Coaching
Universidad De La Sabana
Bogotá 01.2019 - 12.2019
Diploma - Advanced Supply Chain Processes
The Ohio State University
Colombia, DC 07.2015 - 09.2015
Bachelor of Science - Operations Management
Universidad De La Sabana
Bogotá, Colombia 08.2014 - Current
Diploma - SAP IQ Administration EDB785
MTbase Sybase De Colombia
Bogotá 01.2014 - 12.2014
Diploma - Enterprise Architect 10.0
Universal Technology
Bogotá 06.2013 - 12.2013
No Degree - Project Management PMP
Universidad Del Rosario
Bogotá, Colombia 01.2013 - 03.2013
Diploma - SCOR Project And Framework
APICS Supply Chain Council
Bogotá 01.2012 - 03.2012
Bachelor of Science - Logistics And Materials Management
Universidad De La Sabana
Bogotá, Colombia 01.2009 - 06.2010
Industrial Engineer - Industrial Engineering
Universidad De La Sabana
Bogotá, Colombia 01.2000 - 02.2008
Skills
Service Delivery Management
Software
Microsoft Office 365
Enterprise Architect
SPSS
MS Project Pro
Peoplesoft ERP CS
Interests
Golf
Leadership Skills
Timeline
Diploma - Leadership And Business Coaching
Universidad De La Sabana
01.2019 - 12.2019
Diploma - Advanced Supply Chain Processes
The Ohio State University
07.2015 - 09.2015
Portafolio and Service Delivery Manager
ITIS Support SAS
03.2015 - Current
Bachelor of Science - Operations Management
Universidad De La Sabana
08.2014 - Current
Diploma - SAP IQ Administration EDB785
MTbase Sybase De Colombia
01.2014 - 12.2014
PMO, Auditor and Business Intelligence Coordinator
ITRC - The Treasury Inspector General for Tax Administration - Colombian Governmentt
06.2013 - 03.2015
Diploma - Enterprise Architect 10.0
Universal Technology
06.2013 - 12.2013
No Degree - Project Management PMP
Universidad Del Rosario
01.2013 - 03.2013
Diploma - SCOR Project And Framework
APICS Supply Chain Council
01.2012 - 03.2012
Senior Project Director
HIKAI
05.2011 - 06.2013
Supply Chain Manager
Austral Lens SAS
03.2010 - 05.2011
Logistics Manager
Ambev SAS
07.2009 - 03.2010
Bachelor of Science - Logistics And Materials Management
Universidad De La Sabana
01.2009 - 06.2010
SAP Administrator
Avianca S. A.
05.2005 - 07.2009
Industrial Engineer - Industrial Engineering
Universidad De La Sabana
01.2000 - 02.2008
Teaching Experience in several Colombian Universities (Project Management, Value Chain, SC Risk)
TEACHING EXPERIENCE
Colombian Air Force 2009 - 2014
MRO (Maintenance, Repair and Overhauling) and Logistics Support Analysis - LSA
Universidad del Rosario 2010 - 2022
Project Management PMI®, Value Chain and Supply Chain Management, Supply Chain Risk Management, Supply Chain Best Practices.
CESA 2010 - 2010
Courses in Logistics and Supply Chain
EAFIT 2017 - 2022
Project Management and Logistics Courses
Teaching Experience in several Colombian Universities (Project Management, Value Chain, SC Risk)
TEACHING EXPERIENCE
Colombian Air Force 2009 - 2014
MRO (Maintenance, Repair and Overhauling) and Logistics Support Analysis - LSA
Universidad del Rosario 2010 - 2022
Project Management PMI®, Value Chain and Supply Chain Management, Supply Chain Risk Management, Supply Chain Best Practices.
CESA 2010 - 2010
Courses in Logistics and Supply Chain
EAFIT 2017 - 2022
Project Management and Logistics Courses
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