LUISA FERNANDA GUTIERREZ BAUTISTA
Bogotá
Summary
Graduate in Foreign Trade Assistant with knowledge of import processes, document management, and customer service. I have the skills to coordinate logistics operations, track orders, and provide efficient support to domestic and international customers. I am known for my responsibility, attention to detail, and effective communication.
Overview
2
2
years of professional experience
Work History
Trainee
Automotores Toyota Colombia SAS
05.2025 - 11.2025
- Sending documentation by email, certified mail.
Parcel delivery.
Preparing documents required for internal and external audits.
Managing billing documentation.
Modifying and creating import records.
Claims to international suppliers.
SAP management.
Performing general administrative tasks, such as mail management and filing. - Contributed to quality control processes, identifying and resolving discrepancies promptly.
Cashier Salesperson
Organizaciones Bonanza
12.2024 - 02.2025
- Scanning codes, collecting payment for products in cash or by card, and giving change.
- Providing customer service and advice on store products.
- Updating customers on prices, offers, and discounts.
- Proven ability to learn quickly and adapt to new situations.
Logistics Assistant
BM Cargo Logistics LLC
02.2024 - 11.2024
- Coordinated transportation logistics to ensure timely delivery of shipments.
- Assisted in inventory management, tracking stock levels and reordering supplies as needed.
- Communicated with carriers to schedule pickups and manage shipping schedules effectively.
- Maintained accurate records of shipments and documentation for compliance purposes.
- Supported cross-departmental communication to enhance operational efficiency and workflow processes.
Education
Technician - Foreign Trade Assistant
Centro Andino De Estudios Técnicos
Bogotá, Bogotá D.C.12-2025
Virtual Supplement - Use of Microsoft Excel in The Productive Sector
SENA
Bogotá, Bogotá D.C.12.2024
High School Diploma -
Colegio Interamericano
Bogotá, Bogotá D.C.11.2023
Virtual Supplement - English
SENA
Bogotá, Bogotá D.C.12.2021
Virtual Supplement - English
SENA
Bogotá, Bogotá D.C.12.2020
Skills
- Customer service
- Following instructions
- Advising customers
- Proactivity
- Teamwork
- Punctuality
- Attention to detail
IDIOMAS
Español: Idioma nativo
Inglés: B1 - Intermedio
References
- Milena, Martinez, 302 3648030
- Jessica, Sanchez, 300 3929790
Timeline
Trainee
Automotores Toyota Colombia SAS
05.2025 - 11.2025
Cashier Salesperson
Organizaciones Bonanza
12.2024 - 02.2025
Logistics Assistant
BM Cargo Logistics LLC
02.2024 - 11.2024
Technician - Foreign Trade Assistant
Centro Andino De Estudios Técnicos
Virtual Supplement - Use of Microsoft Excel in The Productive Sector
SENA
High School Diploma -
Colegio Interamericano
Virtual Supplement - English
SENA
Virtual Supplement - English
SENA