LUISA GONZALEZ
Port Chester
Summary
Results-driven insurance professional with over 8 years of experience in commercial and personal lines insurance. Licensed in 35 states, specializing in sales, account management, and delivering exceptional service to clients. Skilled in developing new business opportunities, maintaining client relationships, and achieving company goals. Fluent in English and Spanish with a strong ability to communicate effectively across diverse teams and clients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Commercial Account Manager and Sales Representative
Insuritas
10.2022 - Current
- Manage commercial accounts and develop new business opportunities to meet company sales targets
- Build and maintain strong relationships with clients, ensuring high satisfaction levels and repeat business
- Collaborate with internal teams to deliver tailored insurance solutions and achieve client objectives
- Act as a commercial lines agent, handling policies for businesses including liability, property, and auto coverage
Underwriter
Osprey Underwriters
04.2021 - 08.2022
- Reviewed insurance applications for compliance and adherence to company standards
- Managed commercial new business submissions, including GL, BOP, Commercial Auto, and Lessors Risk policies
- Collaborated with brokers to ensure accurate and timely submission of required documentation
Insurance Agent
Allstate
09.2020 - 04.2021
- Prepared quotes and closed prospective sales leads to drive revenue growth
- Administered leads and conducted sales calls to convert prospects into clients
- Managed policy renewals and maintained high customer satisfaction levels
Insurance Agent
TWFG Insurance Services
07.2017 - 02.2020
- Prospected clients via phone and direct mail to understand insurance needs and offer solutions
- Maintained and updated customer records to ensure accurate and efficient service
- Oversaw renewals, endorsements, and new trucking business policies
Insurance Agent
ASAP Insurance Agency
06.2016 - 07.2017
- Provided customer support and resolved policyholder inquiries efficiently
- Sold various types of insurance policies, including automobile and commercial insurance
- Liaised with underwriters to obtain binder coverage and ensure compliance
Insurance Agent
AAIGOT Insurance
01.2015 - 06.2016
- Generated and followed up on leads to schedule appointments and increase sales
- Delivered prompt and accurate customer support to maintain high client retention rates
Education
Liberty University
12-2026
Associates Degree -
Lone Star College
01-2021
High School Diploma -
Langham Creek High School
01.2014
Skills
- Strong Communication and Sales Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
- Highly Organized and Detail-Oriented
- Exceptional Time Management and Ability to Work Under Pressure
- Client relationship building
- Deal closing
Certification
Property and Casualty License, AL, AZ, CO, CT, FL, GA, IA, IL, IN, KS, KY, MA, MD, MI, MN, MS, NC, NH, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, VT, WA, WI, WV
References
- Dawn Hollar, Allstate, (203) 515-1073
- Esther Florez, TWFG Insurance, (346) 213-0144
- Candy Sullivan, Insuritas, (678) 517-6319
Timeline
Commercial Account Manager and Sales Representative
Insuritas
10.2022 - Current
Underwriter
Osprey Underwriters
04.2021 - 08.2022
Insurance Agent
Allstate
09.2020 - 04.2021
Insurance Agent
TWFG Insurance Services
07.2017 - 02.2020
Insurance Agent
ASAP Insurance Agency
06.2016 - 07.2017
Insurance Agent
AAIGOT Insurance
01.2015 - 06.2016
High School Diploma -
Langham Creek High School
Liberty University
Associates Degree -
Lone Star College
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