Luis Vasquez
Wheaton
Summary
Technological Mastery: "I am an expert in managing advanced tools such as QuickBooks, Microsoft Office, Canva and IA tecnologies to create innovative and efficient solutions that optimize processes and maximize results"
Inspiring Leadership: "With a combination of responsibility and proactivity, I lead teams with enthusiasm, fostering a collaborative learning environment and critical thinking that empowers each member to reach their maximum potencial"
Excellence in Customer Services: My ability to provide virtual assistance and exceptional customer services ensures smooth and effective communication, establishing strong and lasting relationships that drive customer satisfaction and loyalty"
Overview
7
7
years of professional experience
Work History
Payroll Specialist
JV Tax & Accounting Services LLc
Wheaton
02.2023 - Current
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
- Assisted with auditing processes related to payroll.
- Prepared quarterly reports for government agencies such as 941s, W-2s, MW506, MW 508, W3.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Processed new employee paperwork and entered information into payroll system.
Receiving Associate
Burlintong
Annual Arundells
10.2022 - 01.2023
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Maintained records of all incoming products, including quantity received and location in warehouse.
- Assisted in cycle counts as required for maintaining accurate inventory levels.
- Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.
- Ensured compliance with safety regulations while working in the receiving area.
Professional Lifeguard
High Sierra Pools Inc
Arlington
05.2022 - 09.2022
- Ensured safety of patrons in aquatic facility by monitoring activity and providing assistance as needed.
- Maintained daily log of pool chemicals, activities, and incidents.
- Provided first aid and CPR when necessary.
- Educated swimmers about water safety rules and regulations.
- Responded quickly to emergency situations involving medical issues or hazardous conditions.
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
Customer Service Representative
Accedo Tecnologies
Floridablanca
04.2021 - 02.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Teacher in Social Science
Colegio Campestre Celestin Freinet
Piedecuesta
02.2018 - 12.2020
- Conducted assessments of student learning to measure progress and inform instruction.
- Provided feedback on student assignments to improve understanding of key concepts.
- Collaborated with other teachers to develop interdisciplinary projects that integrated Social Science content into other subject areas.
- Facilitated group projects that enabled students to work together towards a common goal while exploring a relevant Social Science topic.
- Integrated technology into lessons, allowing students access to online resources while researching various aspects of the Social Science curriculum.
- Communicated regularly with parents regarding student performance and academic goals set forth throughout the school year.
- Utilized best practices from educational research studies when creating new lesson plans or revising existing ones.
- Integrated technology into classroom settings to engage students and diversify instruction.
Education
High School Diploma -
Centro De Comercio
Piedecuesta12-2011
Some College (No Degree) - Engineer of Petroleum And Gas
Unidades Tecnologicas De Santander
Bucaramanga Skills
- Microsoft applications
- Skilled in QuickBooks
- New employee processing
- Multi-state payroll
- Payroll policies and procedures
- Data Entry
- Complaint resolution
- Call Management
- Conflict Mediation
- Classroom Instruction
- Group Instruction
- Learning Strategies
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Payroll Specialist
JV Tax & Accounting Services LLc
02.2023 - Current
Receiving Associate
Burlintong
10.2022 - 01.2023
Professional Lifeguard
High Sierra Pools Inc
05.2022 - 09.2022
Customer Service Representative
Accedo Tecnologies
04.2021 - 02.2022
Teacher in Social Science
Colegio Campestre Celestin Freinet
02.2018 - 12.2020
High School Diploma -
Centro De Comercio
Some College (No Degree) - Engineer of Petroleum And Gas
Unidades Tecnologicas De Santander
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