Ludis Dayany Herrera Garcés

Polite and friendly agent successful in applying strong communication and problem-resolution skills to each issue. A solid history of being productive and skillful in building long-lasting, loyal customers and employee relationships. Passionate about promoting great learning experience. I consider myself a detail-oriented team player with strong organizational skills, and the ability to handle multiple projects simultaneously. I've been working in coaching and mentoring new hire employees by observing their performance and providing constructive feedbacks aiming to help them achieve organization quality goals. Now, I am looking for bigger inspiring and professional challenges that demands even more responsibility, in order to continue developing interpersonal skills, emotional intelligence and master my leadership and coaching skills.