Lucy Sheperd
Frederick
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Personable and dedicated, with experience in the customer service industry. Solid team player with an upbeat, positive attitude, and proven skill in establishing relationships with customers. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Dominos's Pizza
Firestone
08.2024 - Current
- Provided accurate information about products and services to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed positive relationships with customers through friendly interactions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Implemented innovative methods for streamlining the customer service process.
- I made food.
- Tended to car-side orders.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Frederick High School
Frederick, CO05-2027
Skills
- Customer service
- Product knowledge
- Conflict resolution
- Time management
- Communication skills
- Team collaboration
- Problem solving
- Organizational skills
- Assertiveness
- Relationship building
- Follow-up skills
- Adaptive team player
- Prioritization
- Adaptability
- Calm demeanor
- Service upselling
- Task prioritization
- Active listening
Affiliations
- Prioritize schooling and immersing myself in Student Council
References
References available upon request.
Timeline
Customer Service Representative
Dominos's Pizza
08.2024 - Current
High School Diploma -
Frederick High School
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