Energetic and polished hospitality professional with front-of-house leadership experience in luxury dining environments, including Ocean Prime and Guard and Grace. Adept at managing high-volume reservations, coordinating seamless guest seating, and delivering exceptional VIP service with warmth and precision. Bilingual in English and Spanish, with a proven ability to lead teams, anticipate guests’ needs, and uphold the elegance, discretion, and attention to detail expected in five-star establishments.
Reference: Justyn Brogan - General Manager (816) 810-5832 justynb@tagrgr.com
- Lead host operations for an upscale steakhouse, managing guest flow, reservations, and seating arrangements for optimal service efficiency.
- Serve as the first point of contact for VIP guests, ensuring personalized and memorable dining experiences.
- Coordinate closely with management and service teams to maintain smooth operations during peak service hours.
Reference: Justyn Brogan - General Manager (816) 810-5832 justynb@tagrgr.com
- Supported servers in delivering exceptional fine dining experiences by efficiently clearing and resetting tables, refilling beverages, and anticipating guest needs.
- Maintained high standards of cleanliness, organization, and presentation in all service areas to ensure a seamless dining environment.
- Assisted with timely coordination between kitchen and front-of-house staff to optimize service flow and enhance guest satisfaction.
Reference: Perla Reyes - Dining Room Manager (720) 688-3865 reyesperla383@gmail.com
- Managed reservations, waitlists, and guest greetings for a high-end seafood and steakhouse.
- Cultivated repeat guest relationships through attentive service and a warm, professional demeanor.
Reference: Nea Martinez - Mother of Child (720) 299-8719
- Provided reliable and attentive care for a young child, balancing safety with engaging activities.