Lucas DeLeon
Pueblo West
Summary
Dynamic and customer-focused professional with a proven track record at Target, where I enhanced team efficiency and customer satisfaction. Skilled in customer service and staff training, I excel in fast-paced environments, demonstrating a strong work ethic and outstanding problem-solving abilities. Recognized for adaptability and a positive attitude, I consistently contribute to team success and operational improvements.
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Target Team Member
Target
04.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Courtesy Clerk
Albertsons
04.2021 - 04.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Sought ways to improve processes and services provided.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
High School Diploma -
Swallows Charter Academy
Pueblo, CO05-2023
Skills
- Customer service
- Strong work ethic
- Positive attitude
- Outgoing and friendly
- Teamwork and collaboration
- Problem-solving
- Patience and tolerance
- Flexible schedule
- Money handling
- Calm and professional under pressure
- Reliability
- Equipment operation
- Staff education and training
Languages
English
Full Professional
Interests
- Documenting and sharing travel experiences
- I participate in a variety of outdoor recreational activities
- Gym Workouts
- Snowboarding
- Spending time with friends and family
Timeline
Target Team Member
Target
04.2023 - Current
Courtesy Clerk
Albertsons
04.2021 - 04.2023
High School Diploma -
Swallows Charter Academy
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