Luca De Gregorio
Indiana,NAR
Summary
Proven leader and skilled welder, adept in MIG and pipe welding, with a track record of enhancing operational efficiency at TLC Truck & Equipment. Excels in customer service and problem-solving, significantly improving client satisfaction and workplace safety. Demonstrates a strong work ethic, teamwork, and a multilingual ability, driving business growth and fostering positive work environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
19
19
years of professional experience
Work History
Fabrication Welder
TLC Truck & Equipment
09.2017 - 11.2023
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Used cutting torches to shape and cut metal for fabrication projects.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Reviewed blueprints and schematics to ensure accurate fabrication according to design specifications.
- Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
Deli Clerk
Publix Super Markets Inc
02.2017 - 08.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
General Manager
Tour W Terra CA
03.2005 - 10.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Tourist Guide - Tourist
Institute A.G.T Zurich
Switzerland01.1990
Associate of Business Administration - Accounting And Finance
Institute KLZ Zurich
Switzerland05.1985
Technical Degree - Building Construction Technology
Locksmith Pfaffikon
Switzerland04.1978
High School Diploma -
Effretikon
Switzerland07.1974
Skills
- MIG welding
- Pipe welding
- Grinders
- Grinding and Finishing Techniques
- Hand tool safety
- Customer Service
- Problem-solving abilities
- Active Listening
- Customer Relations
- Critical Thinking
- Computer Proficiency
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Multitasking Abilities
- Computer Skills
- Vocabulary expansion, German, english, Spanish, French, Swedish, Italian
- Warehouse Safety
- Forklift Certification
- Heavy Lifting
- Loading and unloading
- Lockout and tagout procedures
- Workplace Cleanliness
- Personal Protective Equipment
- OSHA Compliance
- Dock Operations
- Forklift Operation
- Barcode Reading
- Material Handling
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Italian
Native language
Spanish
Proficient
C2
English
Proficient
C2
Swedish
Proficient
C2
German
Proficient
C2
French
Intermediate
B1
Timeline
Fabrication Welder
TLC Truck & Equipment
09.2017 - 11.2023
Deli Clerk
Publix Super Markets Inc
02.2017 - 08.2017
General Manager
Tour W Terra CA
03.2005 - 10.2015
Tourist Guide - Tourist
Institute A.G.T Zurich
Associate of Business Administration - Accounting And Finance
Institute KLZ Zurich
Technical Degree - Building Construction Technology
Locksmith Pfaffikon
High School Diploma -
Effretikon
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