Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Louis Rodriguez

Louis Rodriguez

Colorado Springs

Summary

Professional Sales Representative with over 20 years of in person and over the phone experience. Strong listening and closing skills, warm and friendly personality, professional appearance, ability to achieve goals and exceed expectations, outstanding customer relationship skills, computer skills, schedule flexibility to work weekends, evenings and holidays, and a good sense of humor.

Experienced with food preparation, kitchen cleanliness, and ingredient organization. Utilizes strong attention to detail to maintain hygiene and safety standards. Knowledge of effective teamwork and adaptability to ensure smooth kitchen operations.

Overview

27
27
years of professional experience

Work History

Prep Worker

Chipotle
06.2023 - 10.2024
  • Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
  • Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
  • Participated in recipe development by providing feedback and suggestions on new menu ideas, improving overall taste and presentation.
  • Maintained strict adherence to food safety guidelines, preventing cross-contamination and potential health risks.
  • Enhanced food quality by ensuring proper storage techniques and maintaining cleanliness in prep areas.

Ramp Agent

Quantem Aviation Services
09.2022 - 10.2024
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.

Airline Customer Service Agent

Triangle Services
09.2019 - 08.2022
  • Meet & greet . Genuinely established rapport with all passengers during check in.
  • Sales & Upselling: suggested additional services such as upgrades to business /1st class, priority boarding pass, flight insurance options, onboard wifi packages, Extra legroom, and extra baggage deals.
  • Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
  • Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
  • Streamlined check-in processes for faster service, resulting in reduced wait times.
  • Processed ticket sales accurately, ensuring correct fare calculations and efficient booking procedures were followed.
  • Closed all transactions positively.

Inside Sales Specialist

Advanced Auto Parts
05.2012 - 09.2019
  • Maintained positive customer relationships to ensure repeat business
  • Attentively listened to customer concerns. Asked specific questions to gather important information for the sale based on the customer’s needs and budget, recommend necessary repair items.
  • Conducted outbound sales calls to provide customers with the best options for their vehicle and secure the sale for the company.
  • Handle a high volume of inbound sales calls.
  • In-depth knowledge of the store inventory.
  • Achieved personal sales goal and help store achieve its sales goals
  • Coach recently hired employees on company guidelines, conduct, practices, and offered to assist with any problems.

Assistant Manager

Splash Car Wash & Express Lube
06.1997 - 03.2004
  • Managed small staff while delegating my time between the team and customers.
  • Greeted customers and recommend suitable car wash services.
  • Ensure that a high level of cleanliness is always maintained in the tunnel, customer areas, vacuum lot, and backroom.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.
  • Cleaned and polished vehicle interiors and exteriors to high standards.
  • Completed daily operational paperwork.

Education

GED -

Jose Campeche
Puerto Rico

Skills

  • Excellent communication, negotiation, and presentation skills
  • Accept direction and coaching graciously
  • Decisive
  • Strong conflict resolution strategies
  • Empathic accuracy
  • Strong client relations
  • Persuasive negotiator
  • Bilingual
  • Food safety
  • Loading and unloading
  • Customer relationship building

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Prep Worker

Chipotle
06.2023 - 10.2024

Ramp Agent

Quantem Aviation Services
09.2022 - 10.2024

Airline Customer Service Agent

Triangle Services
09.2019 - 08.2022

Inside Sales Specialist

Advanced Auto Parts
05.2012 - 09.2019

Assistant Manager

Splash Car Wash & Express Lube
06.1997 - 03.2004

GED -

Jose Campeche
Louis Rodriguez