Lorraine Mccotter

Radiology Transcription involving all modalities of Radiology.

Assisting in the workflow for Pro Radiology which is a teleradiography organisation.

The workflow duties consisted of receiving radiology orders from radiology sites across Australia and the UK. Distribution of workflow to radiologist for reporting. Being responsible for all email and telephone enquires, ensuring all reports are correct and distributed in a timely manner. Assisting radiologists , managers and team members when required.

• Scheduling and preparing patients for all modalities of imaging, ie X-ray, ultrasound, CT scan, MRI scans, Nuclear Medicine.
• Working in all departments of radiology.
• Senior radiology typist.
• Sound knowledge of Medicare, DVA, Workcover and private billing.
• Ensuring patients are informed, comfortable as possible and leave our practice feeling they have been treated with respect and dignity.
• Maintaining patient confidentiality.
• Overseeing finalised medical reports.
• Ordering stock.

• Overseeing 11 practices on the Sunshine Coast.
• Carrying out a range of office administration activities including:

recruiting and rostering staff for all practices

Being responsible for all Medicare and DVA billings, rejections and payments

scheduling meetings, developing agendas and producing minutes.

• Managing and developing staff:

Supporting staff in complying with organization policy and adapting to organizational change.

Mentor in-house, contract and overseas typists in radiology report typing.

Manage staff workloads and leave.

Monitoring staff wellbeing and resolving conflict.

Ensuring patient confidentiality is maintained.

• Senior Radiology Typist and mentor.
• Office and administration activities including:

Supporting administration Manger whilst present.

Supporting team in a managerial role in the absence of administration manager.

Booking and preparing patients for all modalities of radiology ie X-ray, ultrasound, CT scans, MRI scans and Nuclear Medicine.

Sound knowledge of Medicare, DVA, private and legal billing.

• Working in an extremely fast paced environment.
• Being kind, caring, empathic and ensuring patient confidentially is of utmost importance.

• Acting in the practice manager role as required.
• Scheduling patient appointments for GPS and Allied Health Professionals.
• Billing and receipting payments for Medicare, DVA and Workcover.
• Overseeing and organizing all GP paperwork.
• Ordering stock.