Lori Kimball
Castle Rock
Summary
I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
I have been an experienced leader with strong background in guiding teams and achieving strategic objectives. I excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Starbucks Manager
King Soopers Marketplace
06.2022 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Kitchen Assistant
Douglas County Nutritional Services
02.2017 - 07.2020
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
- Assisted in reducing kitchen waste through careful portion control measures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
Bakery Assistant
Haggen Food & Pharmacy
02.2001 - 10.2014
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Operated commercial kitchen equipment and tools.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Inspected goods to establish accurate pricing and labeling.
Seafood Manager
Haggen Food & Pharmacy
04.1998 - 02.2001
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Provided detailed information to customers about available seafood products and self-service items.
- Managed daily work schedules for seafood staff.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Streamlined inventory management for increased efficiency and reduced waste.
- Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
- Developed creative merchandising displays for improved product visibility and sales growth.
- Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.
- Maintained a clean, organized, and safe work environment in accordance with company standards.
- Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
General Merchandise Assistant Manager
Haggen Food & Pharmacy
05.1996 - 04.1998
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined merchandise ordering processes, reducing lead time for stock replenishment.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours to enhance customer experience.
- Managed visual merchandising standards consistently across the store floor while adhering to corporate guidelines.
- Managed daily operations for smooth workflow and maintained a well-organized store environment.
- Enhanced store efficiency by implementing inventory control procedures and streamlining merchandise placement.
- Established strong relationships with customers through excellent communication and problem-solving skills.
- Organized seasonal merchandising initiatives to drive sales growth during peak periods.
- Collaborated with store manager in strategizing sales promotions, resulting in increased revenue.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Interacted with customers to obtain feedback and drive satisfaction.
CNA
Bellingham Health Care and Rehabilitation
04.1994 - 04.1996
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
Bachelor of Arts - Nursing Practice
Skagit Valley College
Mount Vernon, WAHigh School Diploma -
Glad Tidings Academy
Bellingham, Wa06-1989
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Task delegation
- Goal setting
- Sales techniques
- Conflict resolution
- Performance evaluations
- Budget control
- Safety procedures
- Inventory management
- Effective communication
- Problem resolution
- Positive attitude
- Attention to detail
- Customer relationship management
- Scheduling and coordinating
- Professional and courteous
Timeline
Starbucks Manager
King Soopers Marketplace
06.2022 - 03.2025
Kitchen Assistant
Douglas County Nutritional Services
02.2017 - 07.2020
Bakery Assistant
Haggen Food & Pharmacy
02.2001 - 10.2014
Seafood Manager
Haggen Food & Pharmacy
04.1998 - 02.2001
General Merchandise Assistant Manager
Haggen Food & Pharmacy
05.1996 - 04.1998
CNA
Bellingham Health Care and Rehabilitation
04.1994 - 04.1996
Bachelor of Arts - Nursing Practice
Skagit Valley College
High School Diploma -
Glad Tidings Academy
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