Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lorenzo Sisneros

Denver

Summary

Self-motivated and highly reliable college student positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic. Works well in fast paced environments as well slow paced high priority

projects.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Associate

University of Colorado Denver
10.2024 - Current

Directly responsible for the supervision of Fitness Floor 1 and 2 located on the first and second level of the facility. Knowledgeable in all facility policies and will assist with policy enforcement.

Additionally, works as a member of the Events Associate team. Assisting with set-up and break down of special events as well as ensuring smooth operations during said event.

Duties include, general maintenance and upkeep throughout the facility, monitoring and interacting with patrons, setting up recreational equipment, enforcing policy, and other duties as assigned.

Student Assistant

School of Education and Human Development, UCD
09.2024 - Current
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Uploaded incoming student transcripts for graduate programs
  • Answered and directed phone calls and emails as needed

Associate

Applejack Wine & Spirits
02.2024 - 07.2024

Make sure all product in store is fully stocked on shelf, collaborate with team to fill online orders. Provide customer service with knowledge of types of alcohol and

taste profiles, keep floors, doors, shelves, and windows clean. Bring and load keg orders for customers

Sales and Service Expert

24 Hour Fitness
10.2022 - 11.2023

Interact with new customers by giving tours of gym equipment, talk about gym goals and provide the best membership possible. Do scheduled cleaning on gym

equipment, floors and amenities within the club. Build rapport with new and current members. Focus on making leads and making phone calls in order to hit monthly

goals.

Sales Supervisor

Prestige Fitness
11.2021 - 01.2022

Ensure members are checked into club properly as well as keep up with towel service which includes, collecting, changing out loads, folding and putting away

every 30 minutes. Making 60+ phone calls a day as well as talking to interested members about training and memberships.

Service Coordinator

Discount Tire
10.2018 - 03.2020

Insure service is done correctly and in a timely matter according to company standards. Help customers find correct tires and/or wheels, and find best financial

fit. Connect with customer before, during and after service.

Education

Bachelor of Science - Sports Business

University of Colorado Denver
Aurora, CO
05-2026

Associate of Science - General Studies

Red Rocks Community College
Lakewood
12-2023

Skills

  • Customer Service
  • Personable
  • Communication
  • Time Management
  • Self Motivated
  • Problem Solving
  • Teamwork
  • Reliability
  • Flexibility

Certification

CPR Certification (Red Cross)

Timeline

Operations Associate

University of Colorado Denver
10.2024 - Current

Student Assistant

School of Education and Human Development, UCD
09.2024 - Current

Associate

Applejack Wine & Spirits
02.2024 - 07.2024

Sales and Service Expert

24 Hour Fitness
10.2022 - 11.2023

Sales Supervisor

Prestige Fitness
11.2021 - 01.2022

Service Coordinator

Discount Tire
10.2018 - 03.2020

Bachelor of Science - Sports Business

University of Colorado Denver

Associate of Science - General Studies

Red Rocks Community College
Lorenzo Sisneros