Lorena Galvez
Sterling
Summary
Adept at fostering positive environments and ensuring safety, as demonstrated at Sterling Correctional Facility, I excel in teamwork and active listening. My experience spans from healthcare to customer service, with a proven track record in attention to detail and collaboration, enhancing efficiency and patient satisfaction significantly. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Ogp
Walmart
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Correctional Officer
Sterling Correctional Facility
05.2023 - 12.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Enforced rules and regulations to maintain order among inmates.
- Documented inmate behavior and activities in logbooks.
Line Cook
Santiagos Mexican Restaurant
08.2022 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Server
Village Inn
04.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cna
Haxtun Hospital District Center
03.2016 - 05.2018
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Cna
Sidney Regional Medical Center
09.2015 - 12.2017
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Monitored vital signs regularly, promptly reporting any abnormalities to nursing staff or physicians.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Pharmacy Technician
Haxtun Health Pharmacy
10.2014 - 09.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
GED -
Northeast Junior College
Sterling, CO06-2009
Skills
- Friendly, Positive Attitude
- Attention to Detail
- Teamwork and Collaboration
- Active Listening
Languages
Spanish
Native or Bilingual
Timeline
Ogp
Walmart
02.2024 - Current
Correctional Officer
Sterling Correctional Facility
05.2023 - 12.2023
Line Cook
Santiagos Mexican Restaurant
08.2022 - 05.2023
Server
Village Inn
04.2019 - 03.2020
Cna
Haxtun Hospital District Center
03.2016 - 05.2018
Cna
Sidney Regional Medical Center
09.2015 - 12.2017
Pharmacy Technician
Haxtun Health Pharmacy
10.2014 - 09.2015
GED -
Northeast Junior College
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