Loni Padgett

• Opened new customer accounts, including checking, savings and lines of credit.
• Achieved proper compliance and accurate executive level reporting.
• Directed specific questions to appropriate branch personnel.
• Supplied tellers with coin and currency as needed.
• Fielded incoming phone calls from customers and directed to corresponding department or individual for assistance.
• Balanced daily cash deposits and vault inventory with zero error rate.
• Adhered to regulatory and company security and audit procedures.
• Maintained confidentiality of bank records and client information.
• Processed treasury, tax and loan payments.
• Managed opening and closing times for the main branch.
• Loaded consumer loan applications into [Software] program.
• Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
• Delivered prompt, accurate and excellent customer service.
• Assembled in-store marketing displays.
• Processed cash withdrawals.
• Prepared daily branch [Type] invoices.
• Assessed clients for [Area] and [Area] and recommended products and financial strategies to meet needs.
• Entered member transaction data into online banking software.
• Established new customer accounts including checking, savings, lines of credit and loans.

Assisted customers by finding needed items and checking inventory for items at other locations.

• Reset store displays for special events and seasonal merchandise changes.
• Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
• Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Restocked shelves with current merchandise in attractive displays to promote sales.
• Listened to customer needs to identify and recommend optimal options to the customer.
• Executed outbound calls each week to existing customers, resulting in increase in sales.
• Protected store financial interests by monitoring customer behaviors and accurately managing cash drawers.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
• Effectively controlled the release of proprietary and confidential information for general client lists.
• Monitored multiple databases to keep track of all company inventory.

• Coordinated lease agreements and ensured compliance with local regulations.
• Oversaw property inspections to maintain safety and quality standards.
• Conducted regular property evaluations to identify areas for improvement.
• Handled resident complaints and expedited maintenance requests.
• Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
• Collected monthly assessments, rental fees, deposits and payments.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
• Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
• Updated tenant and unit information to keep current in housing database.
• Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
• Advised owners on potential improvements or investments that could increase the value of their properties.
• Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.