Logan Snelgrove
Aurora
Summary
Resourceful FOH (Front of House) Trainer known for high productivity and efficient task completion. Skilled in customer service management, conflict resolution, and team leadership to ensure smooth restaurant operations. Excel at communication, problem-solving, and adaptability, crucial for thriving in fast-paced environments and delivering exceptional dining experiences.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
FOH Trainer
Chick-fil-A
Aurora
04.2022 - Current
- Trained new team members on customer service protocols and menu knowledge.
- Assisted in developing training materials for front-of-house operations.
- Ensured compliance with health and safety standards during training sessions.
- Monitored team performance and provided constructive feedback regularly.
- Collaborated with management to improve training programs based on staff input.
- Mentored and trained new team members, helping to build confidence and demonstrate proper ways to complete job tasks.
Education
Colorado Virtual Academy
Aurora, COSkills
- Team building
- Employee training
- Customer service
- Menu knowledge
- Health standards compliance
- Training development
- Constructive feedback
- Collaborative improvement
- Problem solving
- Attention to detail
Timeline
FOH Trainer
Chick-fil-A
04.2022 - Current
Colorado Virtual Academy