Logan Bergquist
Boulder
Summary
Dynamic Member Services Associate at The YMCA with a proven track record in customer service and problem-solving. Skilled in fostering relationships and enhancing member retention through personalized support. Reliable and punctual, I excel in teamwork and communication, ensuring efficient operations and a positive experience for all members.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
4
4
years of professional experience
Work History
Member Services Associate
The YMCA
05.2021 - 09.2021
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Recommended specific products and services in alignment with individual needs, requirements, and specifications.
- Kept administrative records current and accurate to promote efficiency and team effectiveness.
- Assisted in the retention of members through timely problem resolution and personalized support.
Part Time Sales Associate
H&M Hennes & Mauritz
10.2023 - 08.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Vista Ridge High School
Colorado Springs, CO05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Verbal/written communication
- Reliable and punctual
Timeline
Part Time Sales Associate
H&M Hennes & Mauritz
10.2023 - 08.2025
Member Services Associate
The YMCA
05.2021 - 09.2021
High School Diploma -
Vista Ridge High School
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