Summary
Overview
Work History
Education
Skills
Timeline
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LIZETH DAYANNA MARTINEZ

Aurora

Summary

Dynamic professional with a proven track record at Centroseguros, excelling in client relationship management and team leadership. Recognized for enhancing team productivity through strategic planning and problem-solving. Committed to continuous improvement, I effectively resolved technical issues, boosting client satisfaction and retention while fostering a culture of development within the team.

Overview

5
5
years of professional experience

Work History

ASISTENTE DEL PROFESOR

Florentino Gonzalez
06.2020 - 01.2021
  • Classroom support in various activities

    Organize materials, prepare the classroom for classes, and ensure it is clean and tidy.

    Supervise students during recess, lunch, and field trips.

    Assist teachers in maintaining order and behavior in the classroom.

Tecnologo En Seguros

Centroseguros
01.2021 - 05.2023
  • Mentored junior team members to enhance their technical skills and improve overall team productivity.
  • Delivered exceptional customer support by resolving technical issues promptly and effectively, leading to increased client satisfaction and retention.
  • Established a culture of continuous learning and professional development within the technology team, enhancing overall skills and capabilities.
  • Streamlined workflow efficiency by automating repetitive tasks and improving overall processes.

CONSULTANTE DE BELLEZA

TargetX
05.2024 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Education

High School Diploma -

FLORENTINO GONZALEZ
BOGOTA COLOMBIA
11-2018

No Degree - TECNOLOGO EN RIESGO DE SEGUROS

SENA
BOGOTA, COLOMBIA
11-2020

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Strategic planning
  • Analytical thinking

Timeline

CONSULTANTE DE BELLEZA

TargetX
05.2024 - Current

Tecnologo En Seguros

Centroseguros
01.2021 - 05.2023

ASISTENTE DEL PROFESOR

Florentino Gonzalez
06.2020 - 01.2021

High School Diploma -

FLORENTINO GONZALEZ

No Degree - TECNOLOGO EN RIESGO DE SEGUROS

SENA

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LIZETH DAYANNA MARTINEZ