LIZETH ANGÉLICA VELÁSQUEZ

· End-to-end management of global accounts from a finance perspective.

· Review and approval of contracts for global accounts.

· Implementation of contracts in SAP S/4 HANA.

· Updates and modifications of contractual conditions within the system.

· Billing implementation and automation.

· Billing review and simulation to ensure accuracy.

· Resolution of billing and payment disputes.

· Development of monthly revenue and expense reporting for each account.

· Management of revenue and expense accruals (provisions).

· Approval and submission of reports for collections and payments in coordination with Collections and Accounts Payable teams.

· Monitoring and control of monthly revenue and expense variances per account.

· Ownership of monthly close processes for assigned accounts.

· Annual reconciliations to ensure contractual compliance.

· Management and tracking of team KPIs, ensuring achievement of revenue targets and billing accuracy.

· Definition and follow-up of action and improvement plans for KPI performance.

· Responsible for onboarding new team members, including training, follow-up, and support during the learning curve.

· Issued and sent invoices for customers across the United States and LATAM.

· Resolved billing and service disputes ensuring accuracy and compliance.

· Coordinated billing for new services, cancellations, upgrades, and contract changes.

· Validated contracts and executed billing conditions accordingly.

· Recorded transactions, applied payments, and performed accounting adjustments.

· Managed AR portfolios, reconciliations, and payment agreements by country.

· Prepared financial reports, statistics, and analysis for billing operations.

• Managed billing agreements for over 500 corporate clients.
• Issued invoices and resolved service and billing tickets.
• Handled collections, credit/debit notes, and payment tracking.
• Prepared Excel-based invoicing and reconciliation reports.
• Coordinated with Finance, Sales, and Pricing teams.
• Negotiated customer payment agreements.