Lisa Woldberg
Loveland
Summary
A motivated contributor with strong work ethics and dedication. Exceptional interpersonal skills and customer service orientation with the knowledge and experience to be a key contributor in a successful clinic. Highly motivated professional devoted to facilitate an excellent client experience.
Overview
33
33
years of professional experience
Work History
Clinic Supervisor
Allura Skin & Laser Center
06.2024 - 01.2025
- Monitored & ordered supplies to assure adequate inventory at both locations
- Overseen the scheduling of employees in two clinics to ensure adequate coverage
- Reviewed timecards, monitored and tracked PTO, sick time and training
- Identified staffing needs: screened, interviewed, hired and delivered effective onboarding & benefit information to new hires
- Effectively responded to & tracked client complaints, and company emails. Monitored and managed client no show policy and communication
Clinic Coordinator (Promotion)
Premier Skin Clinic
01.2021 - 06.2024
- Monitored and ordered all supplies and products to ensure adequate stock at the lowest cost
- Enhanced clinic efficiency by overseeing staff, equipments treatment rooms and client schedules
- Responded promptly and professionally to client inquiries to assure a high level of customer satisfaction
- Organized special events such as Open Houses, trainings and promotions
- Developed relationships with reps supporting promotions and product sell through
- Promoted and sold memberships, services and products to increase sales
Front Desk Receptionist
Premier Skin Clinic
10.2017 - 01.2021
- Greeted visitors warmly, creating positive first impression of organization
- Scheduled, coordinated and confirmed appointments and meetings
- Provided administrative support such as filing and scanning documents, and inputting client data in EMR to keep records updated and compliant
- Processed payments and cash transactions accurately, balancing the register daily
Administrative Assistant/Site Mgr. Assistant
LSI Logic
01.1992 - 05.2008
- Organized and maintained executives calendars of meeting, conferences, and travel itineraries
- Maintained confidential files related to personnel matters. Supported hiring, terminations and sensitive business information
- Coordinated projects among several departments in multiple sites and geographic locations
- Arranged corporate events, company holiday parties and large conferences
Skills
- Reliable & adaptable
- HIPAA compliance
- Effective communication
- Interpersonal skills
- Polished professional demeanor
- Customer service
- Training and onboarding
- Staff supervision
- Scheduling appointments
- Self motivated
Timeline
Clinic Supervisor
Allura Skin & Laser Center
06.2024 - 01.2025
Clinic Coordinator (Promotion)
Premier Skin Clinic
01.2021 - 06.2024
Front Desk Receptionist
Premier Skin Clinic
10.2017 - 01.2021
Administrative Assistant/Site Mgr. Assistant
LSI Logic
01.1992 - 05.2008
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