Lisa Steele
Greeley
Summary
Dedicated Inside Sales Representative with extensive experience in building strong customer relationships and delivering exceptional service. Proven ability to manage inquiries and provide tailored solutions that drive sales growth.
Overview
27
27
years of professional experience
Work History
Inside Sales Representative
Norfolk Iron & Metal
Greeley, CO
08.2014 - 02.2026
- Conducted product demonstrations, showcasing benefits to potential clients.
- Collaborated with cross-functional teams to streamline order processing and fulfillment.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Inside Sales Representative
Tube Service Co
Aurora, CO
04.1999 - 08.2014
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
Education
High School Diploma -
La Habra High School
La Habra, CA05-1984
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
Timeline
Inside Sales Representative
Norfolk Iron & Metal
08.2014 - 02.2026
Inside Sales Representative
Tube Service Co
04.1999 - 08.2014
High School Diploma -
La Habra High School