Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

LISA REEDY

Colorado Springs,Colorado

Summary

Creative Product Owner/Manager with over 25 years of experience in the IT industry, skilled in overseeing the entire product lifecycle from conception through launch. Expert in aligning cross-functional teams and managing products that exceed business needs. Proficient in analyzing product specifications, setting production timelines, and executing comprehensive product development plans. Known for exceptional collaboration skills and a pragmatic approach to solving complex problems.

Professional with strong background in managing product lifecycles and driving project success. Skilled in agile methodologies, stakeholder management, and roadmap development. Focused on team collaboration, adapting to changing needs, and delivering tangible results. Known for clear communication, strategic planning, and problem-solving abilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Product Owner/Manager

Finexio
12.2023 - Current
  • - Led end-to-end transition of company’s check issuance operations from legacy bank/printer to new bank and print partner, including vendor due diligence, API integration, check format compliance, and customer communication, ensuring uninterrupted operations and regulatory compliance across all payment workflows.
  • - Demonstrated adaptability in translating diverse stakeholder perspectives into actionable business requirements.
  • - Collected and prioritized feedback from various management levels to identify and resolve key pain points in the product/process.
  • - Assumed ownership of a previously scoped project and implemented strategies to ensure its successful completion, resulting in over $100,000 in annualized profit.
  • - Broke down a large-scale project into manageable phases with clear deliverables and timelines.
  • - Effectively communicated complex project plans and milestones to diverse internal and external stakeholders.
  • Owned and prioritized product backlog.
  • Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.

Senior Product Owner

i3 Verticals
11.2014 - 12.2023
  • - Led the design and implementation of a comprehensive enterprise Payment Facilitator merchant management system.
  • - Improved underwriting, onboarding, transaction processing, and residual management processes,achieving greater efficiency and enabling a reduction in headcount.
  • - Defined product vision, goals, and requirements in collaboration with stakeholders.
  • - Managed the full product lifecycle from ideation through launch, iteration, and optimization.
  • - Oversaw UAT and worked closely with integration partners and payment gateways.
  • Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.

Product Owner

Information Design
11.2001 - 11.2014
  • - Pioneered the first implementation of WebSphere Commerce on a Microsoft environment in the nation.
  • - Designed a K-12 education payments product used by hundreds of school districts.
  • - Oversaw PCI compliance and security standards across operations.
  • - Certified IBM Service Engineer managing system software and hardware upgrades.
  • - Delivered ERP solutions for Fortune 500 companies such as Kroger and P&G.
  • - Developed retail software with POS capabilities across 12 locations.
  • Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
  • Conducted data-driven analysis to measure product success metrics, informing future enhancements or adjustments.

Education

Associate's Degree - Architecture

Miami University
Oxford, OH

Skills

  • Agile, Scrum, JIRA, Lucid chart, Figma
  • Product backlog management
  • Roadmap development
  • Business analysis
  • Product lifecycle management
  • User acceptance testing
  • Risk management
  • Cross-departmental alignment
  • Microsoft Power BI, Postman
  • PCI Compliance, Gateway Integration
  • Release planning
  • Stakeholder relationship management

Certification

IBM Service Engineer

Timeline

Product Owner/Manager

Finexio
12.2023 - Current

Senior Product Owner

i3 Verticals
11.2014 - 12.2023

Product Owner

Information Design
11.2001 - 11.2014

Associate's Degree - Architecture

Miami University
LISA REEDY