Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Platt

Montrose

Summary

Office Manager with over 20+ years of experience. Adept at organizing meetings, managing inventory, training and supervising staff, and implementing office processes and procedures that expedite work and save costs. Possess strong multi-tasking skills, with ability to simultaneously manage various projects and schedules

Overview

20
20
years of professional experience

Work History

Office Manager

Pride & Joy Property Management, Inc.
01.2017 - Current
  • Responsible for all aspects of office and staff including AP, AR, HR.
  • Maintained good working relationships with staff, clients, and sub-contractors.
  • Scheduled all appointments and meetings.
  • Communicated with clients and staff to ensure satisfaction.
  • Completed walk throughs of clients homes.
  • Reviewed staff and sub-contractor work to coincide with needs and goals.
  • Completed any other tasks as necessary.

Customer Service

Animal Hospital of Telluride
06.2016 - 01.2017
  • Assessed and completed all needs for startup clinic.
  • Maintained good working relationships with staff, doctors, customers, and vendors.
  • Coordinated with veterinary team and provided necessary support.
  • Ensured optimal client satisfaction at all times.
  • Assisted clients in all queries and maintained effective communication.
  • Created and maintained website and social media.

Office Manager

San Miguel Veterinary Clinic
01.2010 - 06.2016
  • Assessed and completed all needs for clinic.
  • Maintained good working relationships with staff, doctors, customers, and vendors.
  • Hired and trained staff and maintained all personnel files.
  • Managed financial work for facility such as tracking invoices, billing and receiving payments.
  • Developed ways to increase efficiency and revenue for clinic.
  • Reduced receivables.
  • Coordinated with veterinary team and provided necessary support.
  • Ensured optimal client satisfaction at all times.
  • Assisted clients in all queries and maintained effective communication.
  • Created and maintained website and social media.

Director of Operations

Marketing Telluride
07.2006 - 05.2009
  • Responsible for overall operations of the company including maintaining relationships with staff, Board members, and the local community.
  • Performed accounting functions including reconciliations, invoicing, accounts receivable and payables.
  • Prepared detailed reports for the Board of Directors and the local community.
  • Responsible for recruiting employees for vacant positions, creating job descriptions, and terminations.
  • Successfully created a Central Reservation program and a Guest Services Department.

Sales Administration

Peaks Resort & Spa
02.2005 - 07.2006
  • Maintained a close working relationship with the General Manager, Director of Sales, and other staff members at the hotel.
  • Responsible for handling all correspondence, greeting visitors, scheduling meetings and luncheons.
  • Responsible for logging incoming payments, reviewing contracts, creating invoices, and verifying expense reports.

Education

Bachelor - Business Administration and Human Resource Management

American InterContinental University
01.2006

Skills

  • Skilled in Microsoft Office applications
  • Fluent in many computer applications
  • Extraordinary customer service skills
  • Exceptional time management skills
  • Clear oral/written communication
  • Billing oversight
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Bookkeeping
  • Account reconciliation
  • Operations management

Timeline

Office Manager

Pride & Joy Property Management, Inc.
01.2017 - Current

Customer Service

Animal Hospital of Telluride
06.2016 - 01.2017

Office Manager

San Miguel Veterinary Clinic
01.2010 - 06.2016

Director of Operations

Marketing Telluride
07.2006 - 05.2009

Sales Administration

Peaks Resort & Spa
02.2005 - 07.2006

Bachelor - Business Administration and Human Resource Management

American InterContinental University
Lisa Platt