Lisa McReynolds
Denver,CO
Summary
Always seeking an adventure, this resourceful human, who is fueled by coffee, is able to work well under pressure (Nine bars of it! #coffeejoke). I come with many years experience managing extra tasks, lending a hand and effectively solving problems - both in a team setting and solo. Puzzles are fun! I've had great opportunities working with all types of personalities, adapting to different situations and developing a strong work ethic I take with me everywhere, no matter the industry.
Overview
15
15
years of professional experience
Work History
Writer
Freelance
01.2025 - Current
- Providing associations with feature articles
Barista, Baker
Rivers and Roads Coffee
10.2023 - Current
- Company Overview: Note: Rivers and Roads is completely Gluten-Free
- Assist customers with their orders
- Create/serve various coffee and non-coffee drinks
- Production baking for two cafes
- Assist with upkeep of two cafes
- Note: Rivers and Roads is completely Gluten-Free
- Contact: Desiree Keen, Owner, (720) 384-7817
- Kathi Chaput, former GM, (603) 717-2048
Production Assistant
Prodigal Coffee
01.2025 - 02.2025
Roaster, Production Assistant
Silver Canyon Coffee Co
10.2022 - 10.2023
- Production roast on a S70 Peregrine Loring
- Assist in filling daily/weekly orders for our customers, both retail and wholesale
- Organize a weekly cupping for quality control
- Create digital marketing pieces to showcase our coffees, farmers, and community
- Learning to sample roast
- Forklift certified
- Pallet jack certified
- Contact: Corey Nead, Production Manager, (512) 775-4389
Roaster
Coda Coffee Company
07.2022 - 10.2022
- Production roast on Probat and Diedrich machines
- Assist with weekly maintenance/cleaning of roasters
- Assist moving green coffee with forklifts
- Forklift certified
- Pallet jack certified
- Contact: Sebastian Legner, Head Roaster, (787) 461-8493
Roaster
Allegro Coffee Company
01.2022 - 06.2022
- Roast various coffees on a Probat G120 roaster
- Use Cropster & personal log book to keep track of and update roast profiles
- Assist with loading metal hoppers with roasted coffees and moving them to production area for packaging
- Assist with loading floor hoppers with green coffee, moving two to six 130-150lb
- Bags each roast
- Perform weekly and monthly maintenance on roaster
- Forklift certified
- Pallet jack certified
- Contact: Bob Goldman, Senior Roaster, SCA Head Judge, (720) 338-1401
- Eric Gonzales, Roasting Associate Team Lead, (720) 537-4069
Roaster, Production Assistant
OZO Coffee Company
09.2021 - 12.2021
- Roasted 15-18lb
- Batches of single origin coffees on a Diedrich IR-12
- Use Cropster & personal log book to keep track of and update roast profiles
- Perform weekly and monthly maintenance on roaster
- Assisted with loading green coffee to production roaster, lifting up to 50 lbs
- At a time
- Assisted Production crew with various tasks - labeling bags; fill bags; boxing orders to ship/mail, etc
- Delivered coffee/supplies to wholesale accounts on Fridays
- Forklift certified
- Pallet jack certified
Production Lead
Novo Coffee
10.2018 - 09.2021
- In this roll, I managed various packing materials needed to fill orders that came in throughout the day
- Communicated with the roaster about the amount of roasted coffee needed
- Filled/packed orders for delivery and shipping in a timely manner
- Assisted with some office tasks when needed, as well as help with the general upkeep of our roastery
- Pallet jack certified
- Contact: Ian Proff, former Roaster, (303) 875-0346
- Martin Sweeney, former Director of Operations, (303) 803-4844
- Mel Evans, former Office Manager, (218) 330-3815, melliestephens@gmail.com
Barista
Novo Coffee
05.2017 - 06.2019
- Crafted various quality coffee and non-coffee drinks for the Highlands community
- Educated customers on our retail bean selection to help them pick the best for their tastes/brew methods
- These tasks also allowed me to help build relationships with those who walked through our doors, which was always fun
- Throughout my day at the shop, I always strived to give our community the best service I could to go along with the quality product Novo is known to offer
Educator
Novo Coffee
12.2017 - 11.2018
- As teacher of the Seed to Cup class at Novo's Barista Training School, I had the opportunity to educate our community and take students on a beautiful journey through the life of coffee seeds
- Everything from where coffee comes from, to the processes it goes through, to sustainability practices, the artistry in roasting, and all the hard work that goes into every phase was discussed
- I gave students a tour of our roasting facility, and we ended the course with a cupping
- This position allowed me to play an integral part in establishing new customer relationships in the community, as well as retaining current relationships
Manager
Downpours Coffee
08.2016 - 04.2017
- Company Overview: NOTE: THIS BUSINESS IS NOW CLOSED
- My focus was customer experience, and worked toward making sure everyone gets the best service
- I worked with a crew of seven at two shops, and help provide them with continual training and coffee education
- I kept up with inventory, hired and trained new employees, and did payroll
- I did my best to streamline procedures, with the input of my crew, as they helped me see the big picture of what worked and didn't
- I also worked toward making sure my crew was happy and having fun
- NOTE: THIS BUSINESS IS NOW CLOSED
Manager
Copper Door Coffee Roasters
04.2016 - 08.2016
- I greeted our community daily with a smile and kept the bar flow of the shop as efficient as possible to ensure our customers received the best service
- I hired and trained new employees, as well as assisted in continuing education opportunities for the crew, such as cuppings
- I assisted with weekly production duties for in-house retail and wholesale delivery
- I also managed ordering shop supplies and local food items
Lead Barista
Metropolis Coffee
07.2015 - 04.2016
- I crafted quality drinks for our community while delivering the best customer service possible - paying attention to the details of our drinks, our service, and our customer's requests
- I worked with our staff to maintain the quality of our shop with continual training and education - not only for our advantage, but to educate our customers as well
- I assisted the owner in ordering shop supplies, and delivering those products from local grocery/restaurant supply companies
- I assisted with hiring new employees, the staff schedule, our social media accounts, as well as the general upkeep of the shop
Freelance Writer, Editor
Self
08.2014 - 07.2015
- I collaborated with MultiView, Inc., a digital publishing company, to produce high-quality article copy on various topics for associations in many industries
- I also helped create and maintain a monthly newsletter for National Service Alliance, an aftermarket support company
Senior Content Editor
MultiView
06.2010 - 07.2014
- I used a myriad of resources to create industry-specific digital newsletters for associations of all types across the United States and internationally
- I worked closely with 18-20 accounts to develop, strengthen and maintain their uniqueness throughout the products we created for their members
- As well as develop strategies to optimize industry coverage and grow subscription numbers resulting in increased revenue
- I managed and supported a small team of editors through the various projects that would arise from the uniqueness of each association we managed individually
- I participated in team meetings to brainstorm how to be more innovative with our products, and bring consistent and efficient service to our clients
- I constantly checked in with team members to keep morale high, especially during busy seasons
- Contact: Stephanie Studer, former Senior Editor, (214) 240-6304
- Colby Horton, former Director of Publishing, (817) 729-8771
Education
Bachelor of Arts (B.A.) - Communications, Photojournalism
The University of Texas at Arlington
Skills
- Creative problem solving
- Customer service
- Time management
- Interpersonal skills
- Efficiency
- Quality control
Timeline
Writer
Freelance
01.2025 - Current
Production Assistant
Prodigal Coffee
01.2025 - 02.2025
Barista, Baker
Rivers and Roads Coffee
10.2023 - Current
Roaster, Production Assistant
Silver Canyon Coffee Co
10.2022 - 10.2023
Roaster
Coda Coffee Company
07.2022 - 10.2022
Roaster
Allegro Coffee Company
01.2022 - 06.2022
Roaster, Production Assistant
OZO Coffee Company
09.2021 - 12.2021
Production Lead
Novo Coffee
10.2018 - 09.2021
Educator
Novo Coffee
12.2017 - 11.2018
Barista
Novo Coffee
05.2017 - 06.2019
Manager
Downpours Coffee
08.2016 - 04.2017
Manager
Copper Door Coffee Roasters
04.2016 - 08.2016
Lead Barista
Metropolis Coffee
07.2015 - 04.2016
Freelance Writer, Editor
Self
08.2014 - 07.2015
Senior Content Editor
MultiView
06.2010 - 07.2014
Bachelor of Arts (B.A.) - Communications, Photojournalism
The University of Texas at Arlington
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