Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Allen

Louisville

Summary

Diligent Pharmaceutical Manufacturing Operator with current, up to date CPR Certification and 48 Hour HAZWOPER Certification, in addition to 8 week intensive new-hire training through Corden Pharma Colorado, as well as attendance in 6 quarterly specialized operator training events.

Recognized for enhancing team collaboration and achieving production goals while ensuring compliance with safety protocols, always dedicatecd strict adherence to GMP and GDP integrity . Skilled in hazardous materials handling and committed to continuous improvement through effective problem-solving and attention to detail.


Overview

31
31
years of professional experience

Work History

Pharmaceutical Manufacturing Operator

Corden Pharma Colorado
05.2024 - 09.2025
  • Operated pharmaceutical manufacturing equipment following safety protocols and standard operating procedures.
  • Assisted in maintaining clean and organized work areas to ensure compliance with industry regulations.
  • Monitored production processes for adherence to quality standards and reported deviations to supervisors.
  • Collaborated with team members to achieve production goals while minimizing downtime and waste.
  • Participated in training sessions on equipment operation, safety procedures, and quality control practices.
  • Adapted quickly to changing production schedules and priorities while maintaining focus on safety and efficiency.
  • Performed routine calibration checks on critical instrumentation as per established schedules, guaranteeing accurate measurements for key process parameters.
  • Enhanced team communication by actively participating in daily shift handover meetings and providing clear updates on ongoing tasks or challenges faced during the shift.
  • Assisted in the successful completion of validation studies for new processes or equipment, ensuring optimal performance and regulatory compliance.
  • Improved safety compliance by conducting thorough inspections, identifying hazards, and implementing corrective actions.
  • Supported the training of new team members by sharing knowledge, providing guidance, and acting as a resource for process-related queries.
  • Collaborated with Quality Assurance teams to investigate deviations from specifications or standard operating procedures, leading to improved product quality.
  • Maintained accurate documentation of batch records, equipment logs, inventory reports, ensuring traceability throughout the manufacturing process.
  • Aided in reducing overall lead time through diligent attention to detail in following batch schedules and executing tasks within targeted timelines.
  • Optimized product quality through meticulous monitoring of process parameters and equipment performance.
  • Stored, retrieved, mixed, and monitored chemicals used in production process.
  • Followed all waste handling guidelines to minimize waste generation.
  • Utilized computerized process control systems to monitor and adjust chemical process variables.
  • Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Entered data into batch ticketing system and checked information for accuracy.
  • Diagnosed issues quickly and contacted supervisor to warn of potential project delays.
  • Operated chemical processing equipment, including centrifuges, evaporators and reactors.

Customer Service Representative, Clerk

King Soopers
05.2023 - 06.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders accurately using CRM software to enhance operational efficiency.
  • Assisted in training new team members on service protocols and system usage.
  • Maintained up-to-date knowledge of product offerings to provide informed recommendations.
  • Collaborated with cross-functional teams to ensure seamless service delivery and issue resolution.
  • Conducted follow-up communications to ensure customer satisfaction and loyalty retention.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Warehouse Assistant

Amazon
10.2021 - 02.2023
  • Maintained accurate inventory records using Amazon's inventory management system.
  • Collaborated with team members to optimize order fulfillment processes and reduce delays.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.

Retail Sales Manager

Freedom Harley Davidson
11.1994 - 05.2004
  • Led team to achieve sales targets through effective training and motivation strategies.
  • Developed and implemented visual merchandising standards to enhance customer engagement.
  • Analyzed sales data to identify trends, optimize inventory levels, and drive revenue growth.
  • Fostered strong customer relationships by delivering exceptional service and addressing concerns promptly.
  • Conducted regular performance evaluations, providing constructive feedback to improve team efficiency.
  • Collaborated with marketing team on promotional campaigns to boost foot traffic and increase sales.
  • Managed scheduling and staffing to ensure optimal coverage during peak retail hours.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.

Education

Medical, Nursing

Front Range Community College
Westminster, CO

High School Diploma -

Northglenn High School
Northglenn, CO
05-1986

Skills

  • Packaging operations
  • Clean room operations
  • Labeling compliance
  • Corrective and preventive actions
  • Sterilization techniques
  • Standard operating procedures
  • Good manufacturing practices
  • Documentation review
  • Hazardous materials handling
  • Process validation
  • Data integrity
  • Batch record documentation
  • Pharmaceutical production
  • Hazardous chemicals
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Critical thinking
  • Machine operation
  • Safety procedures
  • Precision measuring
  • Safety training
  • Chemical handling
  • Data recording
  • Installing and moving materials
  • Physical stamina
  • Air compressors
  • Work order interpretation
  • Product sampling
  • Operation Monitoring
  • Temperature monitoring

Timeline

Pharmaceutical Manufacturing Operator

Corden Pharma Colorado
05.2024 - 09.2025

Customer Service Representative, Clerk

King Soopers
05.2023 - 06.2024

Warehouse Assistant

Amazon
10.2021 - 02.2023

Retail Sales Manager

Freedom Harley Davidson
11.1994 - 05.2004

Medical, Nursing

Front Range Community College

High School Diploma -

Northglenn High School

Similar Profiles

CREATE PROFILE
Lisa Allen