Lineth Lara
Bilingual Virtual Assistant
Barranquilla
Summary
Dynamic and detail-oriented Medical Virtual Assistant with experience at Webspark, excelling in customer service and problem-solving. Proven ability to enhance client interactions through effective communication and organization. Skilled in Microsoft Office and adept at multitasking, ensuring timely support and seamless virtual meeting coordination. Committed to elevating the client experience.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Medical Virtual Assistant
Webspark
05.2024 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
Bilingual Virtual Assistant
Teleperformance
04.2023 - 04.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
Education
Associate of Science - Software Engineering
Simon Bolivar University
Barranquilla, Colombia 05.2001 -
Skills
Customer service
Microsoft office
Data entry
Attention to detail
Problem-solving
Time management
Multitasking and organization
References
Katherine de Hoyos(co worker)
phone number:3187057026
Timeline
Medical Virtual Assistant
Webspark
05.2024 - Current
Bilingual Virtual Assistant
Teleperformance
04.2023 - 04.2024
Associate of Science - Software Engineering
Simon Bolivar University
05.2001 -
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