Adaptable medical support professional with experience in direct patient care, EHR documentation, specimen handling, and infection control. Recognized for accuracy, organization, and strong HIPAA compliance. Ready to support providers and maintain efficient, patient-focused workflows.
Work History
Medical Assistant
1 Year 3 Months
UCHealth Medical Group | 08.2025 - Current
Prepared patient rooms and completed intake, vital signs, and medication reconciliation for primary care visits.
Documented patient histories, chief complaints, and clinical updates accurately in electronic health record systems.
Assisted providers with examinations, procedures, and point-of-care testing using sterile technique and infection-control standards.
Collected specimens, processed lab samples, and followed proper labeling and transport requirements.
Managed refill requests, referral coordination, and follow-up messages to support continuity of care.
Sanitized, restocked, and organized exam rooms and medical equipment.
Fulfillment Associate
3 Years
Sam's Club | 07.2022 - 07.2025
Picked online orders accurately using handheld scanners and store systems.
Packed merchandise securely to prevent damage during customer pickup and delivery.
Staged completed orders in designated areas for timely member retrieval.
Resolved order discrepancies by verifying item location and substitution options.
Clinic Surgery Scheduler
1 Year 1 Month
Knoxville Orthopedic Clinic | 07.2019 - 08.2020
Coordinated orthopedic surgery schedules with physicians, hospital staff, and surgical facilities to maintain smooth patient flow.
Verified insurance benefits and prior authorizations for surgical procedures, reducing scheduling delays and coverage issues.
Managed patient appointments, pre-op instructions, and procedure confirmations with accuracy and professionalism.
Resolved scheduling conflicts by prioritizing provider availability, procedure urgency, and facility requirements.