Lindsay Pedrie
Buena Vista
Summary
Dynamic operations leader excelling in strategic planning and organizational development. Expert in driving business growth through effective team collaboration and leadership training. Recognized for streamlining processes and enhancing employee productivity, fostering a culture of excellence and efficiency.
Overview
11
11
years of professional experience
Work History
Vice President of Operations
High Country Bank
2023.02 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
Assistant Vice President of Operations
High Country Bank
2019.12 - 2023.02
- Improved employee productivity with comprehensive training programs and performance monitoring.
- Played a pivotal role in driving company growth through strategic planning and execution of key business initiatives.
- Conducted regular performance evaluations to identify areas for improvement and provide feedback to team members.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Head Teller
High Country Bank
2018.09 - 2019.12
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Mentored and trained new tellers on bank procedures and customer service standards.
Teller
High Country Bank
2017.04 - 2018.09
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Assistant Store Manager
Loaf 'N Jug
2016.04 - 2017.05
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Receptionist /Appointment Scheduler
BC Building Services
2015.04 - 2016.04
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Dispatcher
Teller County Sheriff's Office
2014.04 - 2015.06
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Maintained high levels of confidentiality and discretion with sensitive information.
Education
Certificate - Criminal Justice
Pikes Peak Community College
Colorado Springs, CO2013-12
High School Diploma -
Calhan High School
Calhan, CO2011-05
Skills
- Strategic planning and execution
- Organizational development
- Business development
- Leadership training
- Customer relations
- Teamwork and collaboration
Timeline
Vice President of Operations
High Country Bank
2023.02 - Current
Assistant Vice President of Operations
High Country Bank
2019.12 - 2023.02
Head Teller
High Country Bank
2018.09 - 2019.12
Teller
High Country Bank
2017.04 - 2018.09
Assistant Store Manager
Loaf 'N Jug
2016.04 - 2017.05
Receptionist /Appointment Scheduler
BC Building Services
2015.04 - 2016.04
Dispatcher
Teller County Sheriff's Office
2014.04 - 2015.06
Certificate - Criminal Justice
Pikes Peak Community College
High School Diploma -
Calhan High School