Lindsay Hillman
Centennial
Summary
Dedicated and highly skilled Biologics and Patient Care Coordinator with over 10 years of experience in healthcare administration, dermatology specific. Proven track record of effectively coordinating patient care services, managing all biologics, medical records, and ensuring seamless communication between healthcare providers and patients. Expertise in insurance verification, Mohs surgery scheduling, and providing exceptional customer service. Adept at handling diverse administrative tasks and promoting a patient-centered approach to healthcare delivery.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator/Biologics Coordinator
Clarity Dermatology
12.2018 - Current
- Case management, patient services and pharmaceutical market access experience
- Proven understanding of pharmacy benefits, prior authorization process and specialty pharmacies
- Scheduling cosmetic, vein, Mohs procedures
- Scheduling and organizing rep lunches and provider meetings
- Referrals to/from providers, CU Melanoma Clinic, Mohs referrals, Rocky Mountain Cancer Centers
- Sales experience for all cosmetic and dermatology products
- Deep understanding of local, regional and national insurance authorization policies
- EMA Modernizing Medicine EMR
- Klara Messaging System
Administrative Assistant
Fleming Dermatology
01.2018 - 11.2018
Office Manager/Treatment Coordinator
Dr. Andrew T. Harner D.D.S
06.2007 - 08.2012
- Conducted financial agreements and verified insurance benefits.
- Managed scheduling and answered phones for patient appointments.
- Provided excellent customer service and ensured smooth office operations.
Treatment Coordinator/Receptionist
Dr. Thomas B. Redd D.D.S
02.2005 - 07.2007
- Administered patient contracts and managed insurance processes.
- Scheduled appointments and provided exemplary customer service.
Education
Associates - Liberal Arts
Orange Coast College
Costa Mesa, CA08.2009
Skills
- Customer Service
- Insurance Verification
- Administrative & office experience
- Accounting
- HIPPA Knowledge & Compliance
- EMR Systems
- Medical Scheduling
- Data Entry
- Medical Billing
- Medical Coding
- Patient Care
- CPT Coding
Certification
Basic Life Support/CPR Certified
LANGUAGES
English – Native
French – Fluent
Timeline
Patient Care Coordinator/Biologics Coordinator
Clarity Dermatology
12.2018 - Current
Administrative Assistant
Fleming Dermatology
01.2018 - 11.2018
Office Manager/Treatment Coordinator
Dr. Andrew T. Harner D.D.S
06.2007 - 08.2012
Treatment Coordinator/Receptionist
Dr. Thomas B. Redd D.D.S
02.2005 - 07.2007
Associates - Liberal Arts
Orange Coast College