Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Bartender
The 406
08.2022 - 05.2024
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Taproom Manager
Halpatter Brewing Company
11.2017 - 05.2022
Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
Improved customer satisfaction by providing exceptional service and maintaining a friendly, welcoming atmosphere.
Optimized the use of space within the taproom, creating a comfortable atmosphere that encouraged repeat patronage.
Oversaw routine maintenance tasks for taps, coolers, glassware, and other equipment to guarantee consistent quality control standards were met.
Server/Bartender
Texas Roadhouse
08.2007 - 02.2018
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Front Desk Receptionist
Hampton Inn & Suites By Hilton
11.2013 - 02.2014
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.