Linda Olsen
Colorado Springs
Summary
Office manager with proven expertise in inventory control and operational efficiency. Demonstrated ability to enhance workflow and improve customer satisfaction through effective communication and problem-solving skills. Committed to maintaining high service standards in all aspects of office management.
Overview
22
22
years of professional experience
Work History
Manager
Old West Supply
Colorado Springs
2004.03 - Current
- Managed inventory control and stock replenishment processes effectively.
- Trained new employees on safety procedures and operational standards.
- Streamlined workflows to enhance efficiency in order fulfillment.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Office Manager
Apac Asphalt Inc
Colorado Springs
2011.04 - 2015.12
- Coordinated daily office operations to ensure smooth workflow and efficiency.
- Assisted in scheduling appointments and meetings for staff and clients.
- Maintained organized filing systems for documents and records management.
- Supported budget preparation by tracking office expenses and costs.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Maintained confidential records relating to personnel matters.
Education
Associate of Science - Computer Information Systems
Blair Community College
Colorado Springs, CO2002-06
High School Diploma -
Coronado High School
Colorado Springs, CO 1991-06
Skills
- Inventory management
- Employee training
- Office administration
- Effective communication
- Customer service
- Time management
Timeline
Office Manager
Apac Asphalt Inc
2011.04 - 2015.12
Manager
Old West Supply
2004.03 - Current
Associate of Science - Computer Information Systems
Blair Community College
High School Diploma -
Coronado High School