Summary
Overview
Work History
Education
Skills
Timeline
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Lincoln Solomon

Aspen

Summary

Dynamic and reliable with diverse experience in customer service, team collaboration, and operational efficiency across seasonal roles as a Ski Rental Technician, Back of House Team Member at Chick-fil-A, and Camp Counselor at Bright Horizons. Skilled in delivering exceptional service, managing high-pressure environments, and training peers, with a proven ability to solve problems, ensure safety, and drive customer satisfaction. Adept at inventory management, time management, and conflict resolution, seeking to leverage strong communication and adaptability to contribute to a fast-paced, team-oriented workplace.

Overview

3
3
years of professional experience

Work History

Ski Rental Technician

Aspen Skiing Company
11.2024 - 04.2025
  • Fitted and adjusted ski and snowboard equipment for customers, ensuring proper sizing and safety compliance.
  • Managed inventory of skis, snowboards, boots, and accessories, conducting regular stock checks to ensure availability during peak periods.
  • Provided exceptional customer service, offering personalized equipment recommendations and troubleshooting issues to enhance guest experience.
  • Operated point-of-sale systems to process rentals, returns, and payments efficiently.
  • Collaborated with team members to streamline rental operations during high-traffic periods, maintaining a fast-paced and organized workflow.
  • Ensured compliance with resort safety protocols, including equipment sanitation and proper fitting procedures.

Back of House Team Member

Chick-fil-A
08.2023 - 10.2024
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Prepared food and drinks while following safe food handling procedures.
  • Managed inventory by monitoring stock levels, rotating supplies, and reporting shortages to minimize waste and ensure availability.
  • Collaborated with front of house staff to ensure timely and accurate order fulfillment during peak hours.
  • Trained new team members on food preparation techniques, safety standards, and company procedures to maintain operational consistency.

Camp Counselor

Bright Horizons
06.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Planned and led engaging activities, including arts and crafts, sports, and educational games, for groups of 10-15 children aged 5-12, ensuring a safe and inclusive environment.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Managed behavioral challenges using positive reinforcement and conflict resolution techniques to promote a supportive camp community.
  • Assisted in maintaining clean and organized camp facilities, including activity areas and equipment, to ensure a safe and welcoming environment.

Education

High School Diploma -

Albany High School
Albany, CA
06-2024

Skills

  • Customer Service: Delivered exceptional service to diverse clients, addressing needs, resolving issues, and maintaining high satisfaction ratings across retail, food service, and recreational settings
  • Team Collaboration: Worked effectively with colleagues to streamline operations, coordinate tasks, and achieve shared goals in fast-paced, high-pressure environments
  • Time Management: Prioritized tasks and managed workflows to meet tight deadlines, ensuring efficient operations during peak periods in rental, kitchen, and camp settings
  • Problem-Solving: Quickly addressed equipment issues, customer complaints, and camper conflicts with creative and effective solutions to maintain smooth operations
  • Communication: Engaged with customers, parents, and team members through clear verbal and written communication to provide updates, instructions, and feedback
  • Adaptability: Thrived in dynamic, seasonal work environments, adjusting to varying demands and challenges across retail, food service, and youth programs

Timeline

Ski Rental Technician

Aspen Skiing Company
11.2024 - 04.2025

Back of House Team Member

Chick-fil-A
08.2023 - 10.2024

Camp Counselor

Bright Horizons
06.2022 - 08.2022

High School Diploma -

Albany High School

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Lincoln Solomon