Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

LilyAnne Mann

Wheat Ridge

Summary

Dynamic host with exceptional customer service skills at Pietra's Pizzeria & Italian Restaurant, adept at managing high-pressure situations and enhancing guest satisfaction. Recognized for effective time management and multitasking proficiency, consistently delivering an outstanding dining experience while supporting server operations and fostering team collaboration.

Overview

2
2
years of professional experience

Work History

Host

Pietra's Pizzeria & Italian Restaurant
05.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Education

No Degree -

Wheat Ridge High School
Wheat Ridge, CO
05-2027

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Exceptional communication
  • Detail-oriented
  • Professional appearance
  • Server support

Interests

  • Auto Repair/Restoration
  • Documenting and sharing travel experiences
  • Music

Timeline

Host

Pietra's Pizzeria & Italian Restaurant
05.2023 - Current

No Degree -

Wheat Ridge High School
LilyAnne Mann