- Auto Repair/Restoration
- Documenting and sharing travel experiences
- Music
LilyAnne Mann
Wheat Ridge
Summary
Dynamic host with exceptional customer service skills at Pietra's Pizzeria & Italian Restaurant, adept at managing high-pressure situations and enhancing guest satisfaction. Recognized for effective time management and multitasking proficiency, consistently delivering an outstanding dining experience while supporting server operations and fostering team collaboration.
Overview
2
2
years of professional experience
Work History
Host
Pietra's Pizzeria & Italian Restaurant
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
No Degree -
Wheat Ridge High School
Wheat Ridge, CO05-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Detail-oriented
- Professional appearance
- Server support
Interests
Timeline
Host
Pietra's Pizzeria & Italian Restaurant
05.2023 - Current
No Degree -
Wheat Ridge High School
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