Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilianna Tedros

Fort Collins,CO

Summary

A productive, trustworthy, and people-oriented worker with previous experience working in casual restaurants and retail. Seeking a position where I can make a positive contribution by improving the workplace, professionally and financially. Experience providing excellent customer service, developing courteous relationships with co-workers, and maintaining a positive environment.

Overview

5
5
years of professional experience

Work History

Receptionist

Prim & Polish
Fort Collins, Colorado
07.2025 - 03.2026
  • Greeted visitors and directed them to appropriate departments.
  • Managed incoming calls, ensuring prompt and courteous responses.
  • Scheduled appointments and maintained calendars for staff members.
  • Organized and maintained a tidy reception area for welcoming atmosphere.
  • Collaborated with team members to improve reception workflow efficiency.

Sales Associate

Forever 21
Fort Collins, Colorado
07.2024 - 05.2025
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

H&M
Escondido, California
07.2022 - 07.2023
  • Ensured a comfortable shopping experience by greeting customers
  • Opened and closed the store, keeping all merchandise accounted for and all systems operational
  • Handled transactions securely using the POS system
  • Kept an organized store by ensuring departments were neat and orderly
  • Maintained efficient fitting room traffic during busy days and returned all discarded clothing to its proper location
  • Prioritized store upkeep, reloading frequently purchased items regularly
  • Developed strong bonds with coworkers which enhanced communication and efficiency throughout the workplace

To-Go Specialist

Olive Garden
Escondido, California
07.2021 - 10.2021
  • Managed, prepared, and packaged to-go orders correctly and quickly
  • Operated phone and computer orders, making time estimates based on food knowledge and organizing accordingly
  • Safely and responsibly received cash and credit card payments
  • Created a clean, sanitary space for customers inside the front of house as well as the back
  • I checked that the main ingredients were easily accessible and filled, along with the condiments and cutlery
  • Assisting with tasks outside of my job description, such as serving tables, helping in the kitchen, or bring utensils and condiments to customers

Education

Business -

Colorado State University
Fort Collins, CO
05.2026

Business -

Palomar College
Escondido, CA
05.2023

High School Diploma -

San Pasqual High School
Escondido, CA
06.2021

Skills

  • Multitasking
  • Problem solving
  • Customer service
  • Phone etiquette
  • Schedule management
  • Organizational skills
  • Communication skills
  • Food service
  • Retail sales
  • Cash handling
  • Teamwork and collaboration
  • Listening skills
  • Time management
  • Problem-solving skills
  • Excellent people skills

Timeline

Receptionist

Prim & Polish
07.2025 - 03.2026

Sales Associate

Forever 21
07.2024 - 05.2025

Sales Associate

H&M
07.2022 - 07.2023

To-Go Specialist

Olive Garden
07.2021 - 10.2021

Business -

Colorado State University

Business -

Palomar College

High School Diploma -

San Pasqual High School
Lilianna Tedros