Lily Lawyer
Firestone
Summary
A dynamic and dedicated employee with extensive experience in customer service. A strong ability to resolve issues swiftly while maintaining confidentiality. Skilled in time management and team collaboration, fostering positive environments that enhance client satisfaction. Committed to delivering exceptional service and support in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Adventure Montessori
07.2025 - 05.2026
- Facilitated engaging learning activities aligned with Montessori principles.
- Supported classroom management by promoting positive behavior and social skills.
- Assisted in developing individualized education plans to cater to diverse student needs.
- Collaborated with lead teacher to create a nurturing educational environment.
- Organized materials and resources to enhance instructional delivery and student engagement.
Front Desk Receptionist
Carbon Valley Recreation Center
09.2022 - 10.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Gymnastics Coach
Carbon Valley Recreation Center
10.2018 - 10.2025
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts' confidence levels by offering constructive feedback and personalized support.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
- Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
- Teach classes of 5-15 children of various ages, helping children with their individual needs.
Barista
Ziggi's Coffee
08.2022 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by pleasantly interacted with customers during hectic periods to create a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Summer Day Camp Counselor
Carbon Valley Recreation Center
06.2021 - 08.2021
- Fostered a positive camp environment by cultivating strong relationships with campers, parents, and fellow staff members.
- Managed conflicts between campers effectively, promoting resolution through healthy communication strategies.
- Facilitated workshops on various topics such as arts and crafts or nature education tailored to different age groups interests.
- Assisted in the planning and execution of daily schedules, ensuring smooth transitions between activities.
- Manage groups of approximately 30 children with a small team of people
Education
GED -
Mead High School
Mead, CO03-2021
Certified Clinical Medical Assistant - Medical Assisting
Zollege Medical Assistant School
Denver, CO07-2026
Skills
- Oral communication
- Time management
- Customer service
- Friendly and outgoing
- Attention to detail
- Patience and empathy
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Assistant Teacher
Adventure Montessori
07.2025 - 05.2026
Front Desk Receptionist
Carbon Valley Recreation Center
09.2022 - 10.2025
Barista
Ziggi's Coffee
08.2022 - 10.2023
Summer Day Camp Counselor
Carbon Valley Recreation Center
06.2021 - 08.2021
Gymnastics Coach
Carbon Valley Recreation Center
10.2018 - 10.2025
GED -
Mead High School
Certified Clinical Medical Assistant - Medical Assisting
Zollege Medical Assistant School