Lily Cooper
Grand Junction
Summary
Dynamic, results-driven, and professional, with a strong background in customer service at Jimmy John's. Proven ability to enhance operational efficiency and resolve issues effectively. Skilled in time management and employee onboarding, with a passion for fostering teamwork and adaptability in fast-paced environments. Going into a field of supporting others, I have a passion that has been with me since I was young. I demonstrated loyalty by working at Jimmy John’s in Montrose for a long time, even though my schedule fluctuated due to volleyball and college commitments.
Overview
2
2
years of professional experience
Work History
Manager
Jimmy John's
Montrose
01.2023 - 07.2025
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Internship Student
The PIC Place
Montrose
08.2023 - 05.2024
- Coordinated logistics for events, ensuring all materials were prepared and available.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
Education
High School Diploma -
Olathe High School
Olathe, CO05-2024
Some College (No Degree) - Psychology
Colorado Mesa University
Grand Junction, COSkills
- Customer service
- Time management
- Communication
- Typing
- Employee onboarding
- Adaptability and flexibility
Accomplishments
- Full-ride scholarship
- Several awards in high school
Affiliations
- Snowboard
- Piano
- Painting
- Hiking
Timeline
Internship Student
The PIC Place
08.2023 - 05.2024
Manager
Jimmy John's
01.2023 - 07.2025
High School Diploma -
Olathe High School
Some College (No Degree) - Psychology
Colorado Mesa University
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