Lilly Jackson
Aurora
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Aurora, CO
04.2022 - Current
- Delivered exceptional customer service to enhance dining experiences and ensure guest satisfaction.
- Managed multiple tables effectively, prioritizing tasks to optimize service flow during peak hours.
- Collaborated with kitchen staff to accurately relay orders and address special dietary needs.
- Trained new servers on restaurant protocols, menu items, and best practices for customer engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Coach
Special Olympics Colorado
Aurora, CO
02.2022 - 03.2023
- Developed individualized training plans to enhance athlete performance and skills.
- Conducted regular assessments to track progress and provide constructive feedback.
- Facilitated team meetings to foster communication and collaboration among athletes.
- Implemented innovative coaching techniques to improve training efficiency and engagement.
Education
High School Diploma -
Cherokee Trail High School
Aurora, CONo Degree - Nursing
Colorado Mesa University
Grand Junction, CO05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Team collaboration
- Sales expertise
Accomplishments
- Health Science Student of the year in 2024-2025
- Skills USA state champion in interviewing and public speech in 2024-2025
- CNA License
- 4.0 GPA
- High schol varsity swim captain
- Obtained my Seal of Biliteracy
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
- OSHA 10
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Olive Garden
04.2022 - Current
Coach
Special Olympics Colorado
02.2022 - 03.2023
High School Diploma -
Cherokee Trail High School
No Degree - Nursing
Colorado Mesa University