Lillian Strait
Berthoud
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Rendezvous
03.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
CNA
Good Samaritan Society
05.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature and blood pressure.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Barista
Joyful Brews
09.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
Babysitter
Local Family
05.2019 - 08.2021
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Education
Bachelor of Science - Pre-nursing
University of Wyoming
Laramie, WY05.2027
High School Diploma -
Berthoud High School
Berthoud, CO05.2023
Skills
- Friendly and outgoing
- Active listener
- Compassion and Empathy
- Goal-Oriented
- Problem-Solving
- Conflict Resolution
- Friendly, Positive Attitude
- Time Management
Certification
- CNA - Certified Nurse Assistant
Timeline
Barista
Rendezvous
03.2024 - Current
CNA
Good Samaritan Society
05.2023 - Current
Barista
Joyful Brews
09.2021 - Current
Babysitter
Local Family
05.2019 - 08.2021
Bachelor of Science - Pre-nursing
University of Wyoming
High School Diploma -
Berthoud High School
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