Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Hoyer

Denver

Summary

Results-driven sales professional with a proven track record in business development, client relationship management, and SaaS solutions. Demonstrated success in progressing from an external sales role to an internal promotion. Skilled in prospecting, cold calling, and full cycle sales.

Overview

3
3
years of professional experience

Work History

Account Executive

Actionstep
04.2024 - Current
  • Conducted in-depth discovery to uncover client pain points, operational inefficiencies, and business goals; ran product demos to align with firm-specific needs and drive buying decisions.
  • Managed a high-volume, multi-source pipeline, including inbound leads, outbound outreach, and partner-generated opportunities, while closing an average of 5+ deals per month.
  • Delivered consultative sales experiences to small-to-mid-sized law firms, consistently maintaining a 52% close rate in a competitive market.

Account Executive, High Velocity

Actionstep
05.2023 - 04.2024
  • Led full-cycle sales for solo practitioners and small businesses, managing the entire process from outbound prospecting to close.
  • Specialized in high-velocity deals, consistently meeting volume targets by efficiently handling short sales cycles.
  • Trained and mentored incoming AEs on best practices for engaging and selling to the small firms, contributing to the growth of the team from 1 to 5 members.

Sales Development Representative

MemoryBlue
09.2022 - 05.2023
  • Conducted cold-calling and lead generation for client Actionstep, contributing to their sales pipeline and prospect engagement.
  • Achieved monthly quotas by securing high-quality leads and setting up meetings for full-cycle closers.
  • Recognized for strong cold-calling techniques and was selected to mentor new SDRs, training them in outreach strategies and time management.

Education

Bachelor of Science - Human Development and Family Studies, Prevention and Intervention Sciences

08.2022

Skills

  • Full-cycle Sales
  • Relationship building and management
  • CRM & Sales Pipeline Management
  • Cold Calling & Prospecting
  • Team Collaboration & Leadership
  • Consultative Sales Approach

Timeline

Account Executive

Actionstep
04.2024 - Current

Account Executive, High Velocity

Actionstep
05.2023 - 04.2024

Sales Development Representative

MemoryBlue
09.2022 - 05.2023

Bachelor of Science - Human Development and Family Studies, Prevention and Intervention Sciences

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Lillian Hoyer