Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Liliana Walker

Thornton,CO

Summary

Adept at kitchen organization and leading teams, I significantly enhanced customer satisfaction and repeat business at Buffalo Wild Wings by mastering high-volume orders with precision. My expertise in sanitation practices and food safety, coupled with a knack for work delegation, ensures top-notch dining experiences.

Overview

3
3
years of professional experience

Work History

Lead Line Cook

Buffalo Wild Wings
08.2021 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Server

Buffalo Wild Wings
08.2021 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Hospitality Lead

Buffalo Wild Wings
08.2021 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

Front Range Community College
Westminster, CO

Skills

  • Kitchen Organization
  • Sanitation Practices
  • Work Delegation
  • Food safety knowledge

Accomplishments

  • Supervised team of eight staff members through high-volume events such as the Super Bowl, donation orders to the Boys and Girls Club, as well as local sporting events and gatherings.
  • Competed in the Blazin' Games where I was able to individually demonstrate food safety and preparation knowledge to earn the highest score of all Buffalo Wild Wings locations within the state of Colorado.

Timeline

Lead Line Cook

Buffalo Wild Wings
08.2021 - Current

Server

Buffalo Wild Wings
08.2021 - Current

Hospitality Lead

Buffalo Wild Wings
08.2021 - Current

High School Diploma -

Front Range Community College

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Liliana Walker