Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liliana Angarita

Kissimmee

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

13
13
years of professional experience

Work History

Sales Associate

Central Florida Toyota
12.2022 - 12.2024
  • Assisted customers in selecting vehicles that met their needs and preferences.
  • Maintained up-to-date knowledge of vehicle inventory and features to enhance customer engagement.
  • Collaborated with team members to achieve monthly sales targets and improve dealership performance.

Fulfillment Associate

Amazon
02.2022 - 12.2022
  • Operated warehouse equipment to efficiently pick and pack orders for timely delivery.
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to streamline order fulfillment processes.

Customer Service Cashier

Transportation Company
12.2011 - 10.2022
  • Processed cash transactions accurately for diverse customer transactions.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction.
  • Maintained cleanliness and organization of checkout area to improve efficiency.

Education

Associate of Science - Financial

Escolme
Medellin, Colombia
11-2016

Certificate of Technical Studies - Customer Service

Sena
Medellin
11-2008

Skills

  • Customer Service
  • Teamwork and collaboration
  • Time management
  • Listening skills
  • Problem-solving skills

Timeline

Sales Associate

Central Florida Toyota
12.2022 - 12.2024

Fulfillment Associate

Amazon
02.2022 - 12.2022

Customer Service Cashier

Transportation Company
12.2011 - 10.2022

Associate of Science - Financial

Escolme

Certificate of Technical Studies - Customer Service

Sena
Liliana Angarita