Lila Johnson

• Assisted guests with check-in processes and provided orientation on spa services.
• Supported spa staff by preparing treatment rooms for various services, ensuring optimal readiness.
• Maintained cleanliness and organization of spa facilities to enhance guest experience.
• Ensured availability of spa supplies and equipment through regular inventory checks.

• Operated point-of-sale systems for accurate transactions and inventory management.
• Provided exceptional customer service while handling food and beverage orders efficiently.
• Delivered exceptional customer service in high-volume food and beverage environments.
• Assisted in managing inventory levels to ensure product availability and minimize waste.
• Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.

• Skilled at working independently and collaboratively in a team environment.
• Collaborated with team members to achieve goals in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

• Greeted and seated guests efficiently, managing waitlist during peak hours.
• Coordinated reservations using OpenTable system to optimize guest flow.
• Greeted and seated guests, ensuring positive first impressions and efficient flow of restaurant operations.
• Managed reservations and waitlists, optimizing table turnover and enhancing guest experiences.
• Coordinated with kitchen and service staff to ensure timely delivery of food and beverages to tables.

I will complete certificate testing on September 9, which includes nurse assisting license as well as basic life support certification.