Libardo Lopez Cardona
Barranquilla
Summary
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team, and support organizational goals. Proven problem-solving abilities and skills to enhance customer satisfaction. Fluent in Spanish and English, adept at navigating medical documents while maintaining a strong ethical framework. Committed to continuous improvement and professional development.
Overview
2
2
years of professional experience
Work History
Recovery Solutions
Teleperformance CO
Barrannquilla
01.2023 - 12.2023
- Participated in team meetings to discuss strategies for improving customer service experience.
- Exceeded customer satisfaction by finding creative solutions to problems.
Language Link Solutions
Glosource
Barranquilla, Atlantico
01.2024 - 07.2024
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Boostlingo
One world global Services
Barrannquilla
08.2024 - 02.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided simultaneous translation services for conferences, meetings, seminars and interviews.
- Translated written texts from one language to another accurately and efficiently.
- Assisted in the interpretation of medical documents, including patient records and discharge summaries.
Education
Marketing & internacional business -
UNIVERSIDAD SERGIO ALBOLEDA
Santa Marta, Colombia03.2025
High School -
COLEGIO DIOCESANO SAN JOSE
Santa Marta, Colombia11-2015
Skills
- Effective communication
- Problem solving
- Language proficiency testing
- Interpretation
- Code of ethics
- Verbal communication
- Note-taking techniques
- Fluent spanish
- Memory retention
- Fluent english
References
- Jenny Cardona Ossa, (301) 327-4343
- Michelle Payares Charris, (315) 051-8759
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Boostlingo
One world global Services
08.2024 - 02.2025
Language Link Solutions
Glosource
01.2024 - 07.2024
Recovery Solutions
Teleperformance CO
01.2023 - 12.2023
Marketing & internacional business -
UNIVERSIDAD SERGIO ALBOLEDA
High School -
COLEGIO DIOCESANO SAN JOSE
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