Liana Kuehn

• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Kept employees operating productively and working on task to meet business and customer needs.
• Trained and mentored new employees to maximize team performance.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Excelled in every store position and regularly backed up front-line staff.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Exercised composure under pressure and in escalated customer service scenarios.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.

• Obtained approval of concepts by submitting rough drafts to client.
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
• Applied skill in color theory and composition to bring client visions to fruition.
• Identified design requirements for each project.
• Analyzed feedback from customers to refine design concepts.

• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, pencils, foam, fur, needle felting, and more media to complete unique piece for customers.
• Contributed to creative process through original ideas and inspiration.
• Developed art and design concepts.
• Produced sketches and drafts to refine artwork before completion.
• Developed illustrations for books.
• Experimented with variety of styles and techniques to produce unique works of art.
• Created commissioned artwork for organizations and private clients.
• Managed creative process from concept to completion for various art projects.
• Utilized digital techniques to create and enhance artwork.
• Collaborated with other artists on various art projects and installations.
• Selected and purchased materials for art projects.
• Worked with clients to understand desired outcomes and requirements.

• Participated in professional workshops and master classes to hone acting skills.
• Developed characters through improvisation and script analysis.
• Used body language, facial expressions and vocal techniques to convey messages.
• Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
• Utilized physical and vocal techniques to portray characters on stage.

Taking care of, sitting, walking, and general caretaking for foster dogs and cats we care for at our house with my family.

• Delivered quality customer service to address urgent needs and cleaning requests.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Emptied trashcans and transported waste to collection areas.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Adhered to professional house cleaning checklist.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Washed and put away kitchen dishes, utensils and glassware.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Assisted disabled neighbor and her minor daughter with tasks as requested, including cooking, driving, and gardening.
• Removed biohazards from home, including rotting food, pests, maggots, and health concerning items.

• Married artistic skill with customer suggestions to create unique designs.
• Followed health and safety protocols for guest and employee benefit.
• Utilized exceptional customer service skills to satisfy all needs.
• Kept work areas clean and neat at all times.
• Presented template design options and discussed preferences.
• Set up painting stand and stocked with supplies.
• Engaged customers in process to provide memorable experience.
• Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
• Sanitized makeup tools to avoid spread of infection.