Offering expertise in creating, organizing, and managing documentation for state and insurance requirements. Expertise in most Microsoft 360 applications, bringing strong technical acumen, excellent communication skills, and unsurpassed dedication to quality and accuracy.
Overview
8
8
years of professional experience
Work History
Claims Adjudicator
Tripac (Triple Protection Auto Care)
08.2023 - 06.2025
Explain contract language to consumer and dealership employees
Pulling financial documents to give ETA on contract fungible statues
Keeping record of claims status on dealership and consumer level
Gathering evidence and documents needed to complete claims for both consumers and dealerships
Generation and record keeping of completed claims forms for accounting payables files
Compiling cost comparison reports for parts and labor on repairs
Compiling termination letters following the company's set legal language
Act as companies first point of contact for dealerships and consumers
Investigation of claims to determine validity and coverage eligibility.
BMW Document Specialist
RefJet (Yield Solutions)
12.2021 - 01.2023
Keeping a ledger of all current deals with active title/refinance documents needing to be generated, sent or received.
Contacting consumers daily to walk them through documents, collect stipulations such as mailing address, insurance, registration etc., or help consumers interact with our system / minor technical issues on their side.
Generating needed document packets for refinances, and titling documents within all states DMVs and BMWs approved terms.
Continuously working with sales advisor's on what is needed to meet states DMVs expectations and BMWs guidelines.
Sending, receiving and tracking mailed document packets to and from consumers.
Transmitted documents, organized revisions and tracked changes.
Prep cook/dishwasher
Pinehurst County Club
06.2021 - 12.2021
Kitchen maintenance - Knife sharpening, dishwasher maintenance, and kept strict adherence to health code
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Trained and assisted new kitchen staff members.
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Main Line Cook
Tap On the Rocks
10.2020 - 05.2021
Kitchen inventory – Kept two walk-in refrigerators, one walk in freezer, two mid-sized freezers, several food lines, wood fired oven and wood stores cleaned, organized and labeled up to date.
Kitchen maintenance - Knife sharpening, dishwasher maintenance, and kept strict adherence to health code
Quality control over all food leaving kitchen.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Line cook
Papa Murphy's
12.2019 - 10.2020
Responsible for keeping track of the register till, nightly balancing an preparation of deposit.
Communicated with costumers daily
Responsible for memorizing menu and all side items with proper portioning ratios.
Kitchen maintenance: Knife sharpening, dish washin,g dough roller, and commercial mixing machine break down
Parts delivery driver
Napa Auto Parts
07.2019 - 11.2019
Delivered auto parts to shops throughout Sheridan County responsible for truck upkeep and general maintenance
Maintained positive working relationship with shop managers Inventoried and organized incoming and outgoing parts.
General laborer
Toolbox Services LLC
03.2019 - 07.2019
Fire mold and water damage repairs focused in residential areas responsible for maintaining safe and clean work environment Quality control over cut lumber leaving my area Prepared rooms for painting Sub floor removal.
Assembly line
Terumo BCT Inc.
08.2018 - 03.2019
ISO cleanroom standards and practices Assembled medical equipment for use in blood separation applications working with varied personalities while maintaining expected line production standards
Flooring specialist
Lowes Home Improvement
08.2017 - 08.2018
Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
Wrote up build plans for installation team Warehouse inventory, organization, and maintenance.
Education
Bachelor of Science - Chemistry and Mathematics
Red Rocks Community College
13300 W 6th Ave, Lakewood, CO 80228
01.2020
Bachelor - Finiances
Western Governors University
Salt Lake City, UT
07-2026
Skills
Data verification
Detail-oriented
Analytics-driven
Customer service
Complaint resolution
Account verification
Insurance fraud expertise
Tax compliance
Reporting skills
Accomplishments
Achieved BMW specialist employee of the month through consistently generating 50 % of the documents sent out to consumers
Stayed in the top 30 % bracket for companies' document production