LEYDI JOHANA PULIDO LOPEZ

As a strategic leader, I oversee key business development areas in Colombia and Central America, driving growth and ensuring operational excellence. I am responsible for underwriting business, implementing innovative products, managing operative teams and authorizing claims with a focus on accurate risk assessment and process optimization. I manage and negotiate reinsurance agreements with fronters in the region, analyzing market trends and shaping business strategies.

Reporting directly to the Country Manager, Regional Manager, and Head Office, I ensure alignment with corporate goals and industry best practices.

I led the Commercial Underwriting, Products, Operations and fronters team for Mexico and Central America, driving strategies to improve market share and profitability. I was responsible for portfolio management, balancing business growth with profitability and spearheading the development and implementation of new products. In addition, I managed relationships with insurers and reinsurers to integrate processes, standards and technology tools from headquarters.

Main achievements: I successfully negotiated and implemented the fronting scheme with reinsurers in Central America, improving operational efficiency and market presence.

I was expatriated to lead the restructuring of the Claims, debt collectio, and Accounts Receivable departments for Coface Mexico and Central America. I Managed the implementation of key projects, technological tools, and training initiatives across Coface Latin America.

Key Achievement: Our team was recognized as a model process for the implementation of a Shared Services Center and ranked among the top 3 recovery rates in Latin America.

Responsible for overseeing the Claims & Debt Collection department, I focused on enhancing client satisfaction, ensuring timely claim payments, and reducing the company’s claims levels. I designed and implemented effective collection strategies to maximize recovery rates.

Through strong leadership, I guided the team to deliver exceptional results at both the regional and headquarters levels, which contributed to my professional advancement at Coface Mexico.

Risk analyst and claims coordinator with expertise in evaluating the financial, economic, and judicial situations of companies across Latin America. Skilled in underwriting, risk assessment, claims management, and recovery strategies. Proven track record in enhancing client satisfaction, optimizing claims processes, and reducing risk exposure. Strong leadership abilities with a focus on maximizing recovery rates and improving operational efficiency. Responsable for preparing financial reports, coordinating with external partners, and technical training to clients.

Reconciliation and premium collection of portfolios for large insurance brokers.

Reconciliation and collection of portfolios for large insurance brokers.