Lexi Wick
Fort Collins
Summary
Dynamic technical support professional with a proven track record of enhancing operational efficiency through effective team collaboration and innovative problem-solving. Expertise in customer service and technical environments, complemented by strong skills in equipment maintenance and data analysis, consistently leads to improved system functionality and heightened user satisfaction. Committed to fostering a supportive work atmosphere that drives exceptional results while upholding high standards of service and innovation. Passionate about leveraging technical acumen to contribute to organizational success and elevate the overall customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tech Center Student Worker
Fort Collins High School
03.2025 - Current
- Assist students with technical issues, improving satisfaction and learning outcomes.
- Implement software updates, ensuring systems run smoothly and securely.
- Troubleshoot hardware problems, minimizing disruptions and maintaining productivity.
Courtesy Clerk
Kroger
04.2024 - Current
- Assist customers with bagging, enhancing shopping experience, and maintaining store cleanliness.
- Provide prompt service, improving customer satisfaction and fostering a welcoming environment.
- Collaborate with team to ensure efficient checkout processes and address customer inquiries.
- Maintain organized work areas, contributing to a safe and pleasant shopping atmosphere.
Light Crew Associate
Fort Collins High School
02.2023 - 03.2023
- Provided/assisted with large scale equipment repair & transportation.
- Assisted in stage setup, enhancing performance efficiency and audience engagement.
- Collaborated with team to ensure seamless light transitions, improving show quality.
- Utilized technical skills to troubleshoot lighting issues, maintaining production standards.
Education
HS Diploma -
Fort Collins High School
05.2026
Skills
- Troubleshooting and support services
- Collaborative teamwork
- Problem Solving
- Equipment Maintenance
- Time Management
- Data Analysis
- Software Testing
Certification
- Advanced Placement Computer Science (Java), Jan 2025 - May 2025, Fort Collins High School
- Microsoft Office Certification, Mar 2024 - May 2024, Fort Collins High School
- Advanced Web Design & System Management, Jan 2024 - Mar 2024, Fort Collins High School
Timeline
Tech Center Student Worker
Fort Collins High School
03.2025 - Current
Courtesy Clerk
Kroger
04.2024 - Current
Light Crew Associate
Fort Collins High School
02.2023 - 03.2023
HS Diploma -
Fort Collins High School