Lexi Patton
Vail,CO
Summary
With nearly 4 years of experience at Mountain Standard and additional years in the service industry, possesses extensive knowledge of Mountain Standard's cuisine, expectations, and operations. Maintains a composed demeanor and excels at clear communication and teamwork even under pressure. Motivated by high standards for self and others, goal is to foster a culture of collaboration, lead by example, and continue growing with the team. Recognized for positive attitude, adaptability, and ability to guide team members with patience and professionalism.
Overview
7
7
years of professional experience
Work History
Line Cook
Mountain Standard
12.2021 - Current
- Adapted to high-volume service while maintaining attention to detail and a calm, focused demeanor.
- Successfully trained many members of the team on the pantry station, and has maintained high standards for my station partners and the mise
- Cross-trained on the sauté station and assisted other stations during peak service to maintain efficiency.
- Adapted quickly to new menus, pickups, and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Able to take constructive criticism and feedback in order to improve my skills
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Regularly works extra shifts and jumps in to support the team, showing initiative and dedication.
Veterinary Technician
Vail Valley Animal Hospital
10.2023 - 08.2024
- Assisted in euthanasia procedures with empathy and compassion.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques, up to 40 animals a day.
- Handled escalated client situations calmly, finding resolutions that satisfied both the company as well as the client and patient.
Customer Service Specialist
REI
04.2021 - 12.2021
- Carried out opening and closing functions to meet operational needs underpinning strong customer service.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
Line Cook/Host/Server
High Mountain Pies
01.2020 - 08.2021
- Set up and prepared cooking supplies and workstations during opening and closing.
- Produced high volume covers per day- upwards of 300+.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Kitchen Manager
Chipotle
12.2017 - 03.2019
- Delegated food and front of house preparation duties, and followed up with team members to verify proper preparation and production.
- Followed precise guidelines for cut sizes, measurements, and other preparations.
- Worked closely with restaurateur to maintain collaborative, friendly and close-knit mentality within the team.
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
- Remembered, recited and promoted variety of menu items.
Education
Associate of Science - Prenursing Studies, Biology
Colorado Mountain College
Glenwood Springs, CO08.2021
- - Biology
University of Florida
Gainesville, FL03.2017
Skills
- Collaborative and team-minded leadership
- Passionate about the food, people and vision of Mountain Standard
- Able to take constructive criticism from chefs as well as fellow line cooks
- Ability to adapt, work under pressure and maintain high standards while always striving to improve
Accomplishments
- Through Hiked the 2,190 mile-long Appalachian Trail from Georgia to Maine. March through September of 2019.
Timeline
Veterinary Technician
Vail Valley Animal Hospital
10.2023 - 08.2024
Line Cook
Mountain Standard
12.2021 - Current
Customer Service Specialist
REI
04.2021 - 12.2021
Line Cook/Host/Server
High Mountain Pies
01.2020 - 08.2021
Kitchen Manager
Chipotle
12.2017 - 03.2019
Associate of Science - Prenursing Studies, Biology
Colorado Mountain College
- - Biology
University of Florida
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