Summary
Overview
Work History
Education
Skills
Languages
Skills
Timeline
Generic

Letha Broderick

Denver

Summary

Expert in leadership development and organizational strategy with a proven track record of implementing visionary and strategic leadership practices. Skilled in training and motivating teams to achieve high performance and drive organizational success. Experienced manager with a focus on servant leadership principles, fostering a collaborative and empowering work environment. Demonstrated ability to lead diverse teams and enhance overall productivity through effective team leadership and development initiatives. Detail-oriented professional with extensive experience in customer-facing roles. Skilled in problem-solving, team leadership, and organizational skills, consistently delivering high-quality service and driving positive outcomes in dynamic environments.

Overview

38
38
years of professional experience

Work History

Rideshare Driver

Uber
Denver
05.2025 - 12.2025
  • Safely transported passengers to various destinations while adhering to traffic regulations.
  • Utilized GPS and mapping applications to navigate efficiently, ensuring timely arrivals.
  • Communicated effectively with riders to enhance overall trip experience and satisfaction.
  • Maintained vehicle cleanliness through regular inspections and routine upkeep.
  • Responded to rider inquiries promptly, addressing concerns during trips.
  • Adapted routes based on traffic conditions to optimize travel time.
  • Scheduled availability strategically to maximize ride requests throughout shifts.
  • Monitored vehicle maintenance closely, scheduling services to prevent breakdowns.

Rideshare Driver

Uber
Dallas-Fort Worth
10.2022 - 09.2024
  • same as specifications above in Denver, CO
  • Navigated city routes efficiently to ensure timely passenger pickups.
  • Maintained vehicle cleanliness and performed routine inspections for safety.
  • Communicated effectively with passengers to enhance their ride experience.

Office Operations Supervisor

U.S. Census Bureau, U.S. Department Of Commerce
Arlington
10.2019 - 06.2020
  • Supervised daily office operations for efficient workflow and team collaboration.
  • Coordinated staff schedules to optimize resource allocation and productivity.
  • Trained new employees on office protocols and best practices for efficiency.
  • Trained, on-boarded, and supervised clerks.
  • Maintained confidential personnel files of staff.
  • Ensured that all administrative documents and personnel folders were audit and inspection ready (Regional Census office, fire and city inspections) and that all staff were current on training.
  • Served as assistant to Jason Luna -Office Manager
  • Completed payroll until training two others to complete payroll.

Political Experience, Fellowship, and Involvement

Dallas County Democratic Party
Dallas-Fort Worth
06.2015 - 06.2015

Completed training sessions on immigrant rights advocacy.

*Completed 6/27/15 United We Dream Deportation Defense Training (training for support of immigrant's rights)

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VDR Volunteer Deputy Registrar (to register eligible voters)

Tarrant County term ended 12/31/16 training complete 8/10/15

Dallas County term ended 12/31/16 training complete 6/20/15

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DCDP Dallas County Democratic Party Summer Fellowship Program 20 hours per week as Fellow 5/30/15 to 7/23/15

Contributions as Fellow included:

Delivered professional quality communication, including conversations in Spanish.

Contributing high dedication to quality and quantity of calls made to supporters,

Engaged actively with potential supporters, voters, and stakeholders, fostering collaboration among volunteers, interns, and fellows at events,

Rising above status quo in workload and in a strong work ethic,

Being actively involved in DCDP community events,

Research of political bills, candidates latest stance and support topics,

Regular usage and familiarization with VAN (Voter Activation Network System)

Marketing Director

Chick-fil-A
Arlington
03.2007 - 12.2008
  • Developed strategic marketing plans to enhance brand awareness and customer engagement.
  • Collaborated with cross-functional teams to align marketing initiatives with business goals.
  • Managed social media platforms to drive community interaction and brand loyalty.
  • Analyzed market trends to identify opportunities for product promotion and growth.
  • Evaluated campaign effectiveness through data analysis and reporting for continuous improvement.
  • Developed and implemented a comprehensive marketing strategy to increase brand awareness.
  • Created customer-focused messaging that resonates with target audiences.
  • Oversaw budgeting for all marketing activities, ensuring expenditures were within allocated limits.
  • Developed and implemented digital marketing plans to incorporate SEO, social media platforms, and video campaigns.
  • Maintained up-to-date knowledge of industry trends and competitive landscape.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Planned and produced highly effective experiential marketing events.
  • Designed and produced marketing collateral for product launches and promotions.
  • Analyzed sales data to measure the effectiveness of marketing initiatives.
  • Directed the development of digital assets such as websites, e-commerce platforms, blogs, email campaigns.
  • Collaborated with internal stakeholders to ensure products meet customer expectations.
  • Negotiated contracts with outside vendors such as printers, photographers, and web developers.
  • Managed relationships with advertising agencies and vendors.
  • Oversaw the development and management of the company's website, ensuring it serves as an effective digital marketing tool.
  • Directed cross-functional teams in the execution of marketing campaigns, ensuring alignment with overall business objectives.
  • Developed marketing strategies based on corporate objectives and market trends.

Domestic Flight Attendant

American Airlines
Dallas-Ft. Worth
09.1987 - 06.1998
  • Early-Out Retirement
  • Resolved passenger concerns, fostering a calm and positive environment that enhanced overall flight experience.
  • Ensured passenger safety through thorough pre-flight checks and safety demonstrations.
  • Collaborated with crew members to coordinate emergency response procedures effectively.
  • Monitored cabin conditions to guarantee comfort and compliance with regulations.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, and oxygen administration.
  • Provided high-quality customer service by promptly addressing in-flight issues, ensuring passenger satisfaction.
  • Anticipated passenger needs, enhancing comfort and contributing to enjoyable flight experiences.
  • Reported incidents or irregularities regarding aircraft or equipment to captain immediately.

Education

Master of Science - Leadership

Duquesne University
Pittsburgh, PA
05-2016

Bachelor of Arts - Organizational Communication/Minor Philosophy

The University of Texas At Arlington
Arlington, TX
05-2013

Skills

  • Professional communication
  • Cost accounting and payroll
  • Training and supervision
  • Attention to detail
  • Stakeholder relationship management
  • Organizational skills
  • Self-leadership and initiative
  • Problem-solving mindset
  • Diverse stakeholder engagement
  • Decision prioritization
  • Event planning and marketing
  • Customer service
  • Team leadership and motivation
  • VAN Voter system knowledge
  • DAPPS System
  • Learning Management Systems (LMS) -assigned training for team
  • Citrix usage
  • E-case familiarity
  • GoToMeeting familiarity
  • Blackboard usage
  • Oracle software experience
  • Microsoft Office suite proficiency
  • Voter registration
  • Effective communication
  • Conflict resolution
  • Community engagement
  • Team collaboration
  • Research skills
  • Problem solving
  • Teamwork and collaboration
  • Leadership
  • Project planning

Languages

Spanish
Limited

Skills

  • Professional communication
  • Cost accounting and payroll
  • Training and supervision
  • Attention to detail
  • Stakeholder relationship management
  • Organizational skills
  • Self-leadership and initiative
  • Problem-solving mindset
  • Diverse stakeholder engagement
  • Decision prioritization
  • Event planning and marketing
  • Customer service
  • Team leadership and motivation
  • VAN Voter system knowledge
  • DAPPS System
  • Learning Management Systems (LMS) -assigned training for team
  • Citrix usage
  • E-case familiarity
  • GoToMeeting familiarity
  • Blackboard usage
  • Oracle software experience
  • Microsoft Office suite proficiency
  • Voter registration
  • Effective communication
  • Conflict resolution
  • Community engagement
  • Team collaboration
  • Research skills
  • Problem solving
  • Teamwork and collaboration
  • Leadership
  • Project planning

Timeline

Rideshare Driver

Uber
05.2025 - 12.2025

Rideshare Driver

Uber
10.2022 - 09.2024

Office Operations Supervisor

U.S. Census Bureau, U.S. Department Of Commerce
10.2019 - 06.2020

Political Experience, Fellowship, and Involvement

Dallas County Democratic Party
06.2015 - 06.2015

Marketing Director

Chick-fil-A
03.2007 - 12.2008

Domestic Flight Attendant

American Airlines
09.1987 - 06.1998

Master of Science - Leadership

Duquesne University

Bachelor of Arts - Organizational Communication/Minor Philosophy

The University of Texas At Arlington
Letha Broderick